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Customer Service Associate
1 week ago
This role offers an exciting opportunity to join our team and contribute to our growth ambitions. You will be based in Raheen Co-op Superstores, Co. Limerick, reporting directly to the Webstore Warehouse Manager.
Key responsibilities include:
- Order Fulfillment: Picking, packing, and dispatching orders efficiently and accurately.
- Systems: Ensuring the CMS system is up-to-date with valid information and using handheld devices to scan out products.
- Customer Service: Handling customer communications or queries through email or phone in an efficient and proactive manner.
- Returns: Assisting and managing webstore returns while identifying areas for enhancement.
