Customer Experience Expert
2 days ago
At CPL, we're committed to delivering exceptional BPO solutions that drive client success. As an Operational Excellence Coordinator, you'll play a vital role in achieving this goal.
About the RoleThis position requires a detail-oriented individual with excellent analytical and problem-solving skills. You'll be responsible for monitoring and enhancing employee performance, providing coaching and guidance as needed, and driving process improvements to meet business objectives.
Key Responsibilities- Monitor and evaluate employee performance to identify areas for improvement.
- Develop and implement coaching plans to enhance employee performance.
- Support Market Team Leads in educating and developing all representatives.
- Provide backup to the training department as needed.
- Attend and participate in meetings to review results and drive process improvements.
To succeed in this role, you will need:
- Bachelor's degree.
- Content moderation, Trust & Safety, and/or Content Quality Assurance related experience in the Social Media industry.
- Proficiency in English (C1 or above).
- Excellent communication and problem-solving skills.
We provide a dynamic and supportive work environment, competitive salary, and comprehensive benefits package, including health insurance, 25 days annual leave, free meals/snacks, extensive training and development opportunities, access to Covalen's wellness programs, tax saver travel card, and bike-to-work scheme.
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Customer Experience Expert
16 hours ago
Dublin, Dublin City, Ireland Tbwa ChiatDay Inc Full timeRole OverviewAs a key member of the customer experience team, you will be responsible for driving user satisfaction through process improvement, order management, and problem-solving. Your primary goal will be to ensure customers receive their products as quickly as possible.Key ResponsibilitiesInteract with buyers and sellers in a customer-centric manner to...
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Sales and Customer Experience Expert
4 days ago
Dublin, Dublin City, Ireland Marks & Spencer Plc Full time**Job Summary**We are looking for a Sales and Customer Experience Expert to join our Marks & Spencer Plc team. As a Sales Advisor, you will be responsible for delivering exceptional customer experiences and achieving sales targets.**Key Accountabilities**Deliver an inspiring shopping environment for customers through excellent product presentation and...
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TTEC Global Customer Experience Expert
12 hours ago
Dublin, Dublin City, Ireland TTEC Full timeTTEC is seeking a highly motivated and experienced TTEC Global Customer Experience Expert to join our team. In this role, you'll be responsible for delivering exceptional customer experiences across multiple channels. With a focus on resolving complex issues and ensuring customer satisfaction, you'll be the key to driving business growth and success.You'll...
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Store Stylist and Customer Experience Expert
2 days ago
Dublin, Dublin City, Ireland Allsaints Retail Limited Full timeAbout the RoleWe are looking for a highly motivated and enthusiastic Stylist to join our team at AllSaints Retail Limited. As a Stylist, you will play a key role in creating a seamless and engaging customer experience by providing expert styling advice, product knowledge, and recommendations.You will work closely with customers to understand their needs and...
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Coffee Experience Expert
2 days ago
Dublin, Dublin City, Ireland Nestlé SA Full timeCareer Development Opportunities:Nestlé SA is committed to helping you reach your full potential. As a Coffee Experience Expert, you will have the opportunity to develop your skills and expertise through comprehensive training and development programs.About the Role:This is an exciting opportunity to join our team as a Coffee Experience Expert, where you...
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Sales and Customer Experience Expert
3 days ago
Dublin, Dublin City, Ireland TN Ireland Part timeAbout the Opportunity:This is an exciting opportunity to join our team as a Retail Advisor at TN Ireland. As a key member of our sales floor, you will be responsible for delivering exceptional customer experiences while driving sales and supporting your store and team in achieving critical metrics.We are seeking a strong teammate who is passionate about...
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Support Experience Expert
2 days ago
Dublin, Dublin City, Ireland Stripe Full timeJob OverviewWe are seeking a highly skilled Support Experience Expert to join our team. As a key member of our Enterprise Support Team, you will play a crucial role in ensuring that our customers receive exceptional support and service.About the RoleYou will be responsible for troubleshooting complex user issues, communicating with high-value customers, and...
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Customer Experience Advocate
16 hours ago
Dublin, Dublin City, Ireland Brownthomasarnottscareers Part timeAt Brown Thomas Arnotts, we pride ourselves on being a leader in the field of experiential retail, creating enjoyable places where people socialize, discover, learn, and are inspired. We are always looking for talented individuals who share our vision and values, and who can contribute to the success of our business.We are currently seeking a product...
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Customer Experience Manager
1 hour ago
Dublin, Dublin City, Ireland TN Ireland Full timeJob DescriptionXtremepush is an Omnichannel Customer Engagement Platform powered by a built-in CDP. It enables high-velocity companies to build, grow, and retain strong customer relationships through personalised, relevant, and timely communication. With a true single customer view at its core, Xtremepush provides actionable customer intelligence that drives...
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Customer Experience Ambassador
1 day ago
Dublin, Dublin City, Ireland Eugenia Talent Full timePosition OverviewA luxury country house hotel in Ireland seeks a skilled and dedicated Food and Beverage Assistant to enhance our guest experience and maintain high standards of quality and service.Primary Responsibilities:Provide expert knowledge of food and beverage products to guestsMaintain the cleanliness and organization of the dining areaEfficiently...
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Customer Experience Expert
3 days ago
Dublin, Dublin City, Ireland ALLSAINTS Retail Limited Full timeBenefits and PerksWe offer a range of benefits and perks to our employees, including a generous wardrobe allowance, potential to earn more from our team commission scheme, and access to discounted gym membership and corporate discounts.We are committed to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard...
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Customer Experience Coordinator
3 days ago
Dublin, Dublin City, Ireland English Language Center Full timeWe're looking for a talented individual to join our team as a Customer Experience Coordinator. As a key member, you'll play a crucial role in delivering exceptional service to our students, ensuring their experience exceeds expectations.Your Key Responsibilities will include:Providing expert guidance and support to students and visitors, responding to their...
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Customer Experience Agent
1 day ago
Dublin, Dublin City, Ireland Tbwa ChiatDay Inc Full timeJoin the Future of Commerce with WhatnotWhatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love.We're re-defining e-commerce by blending community, shopping, and entertainment into a community just for you.As a remote co-located team, we're inspired by innovation and anchored in our...
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Customer Experience Agent
2 weeks ago
Dublin, Dublin City, Ireland Tbwa ChiatDay Inc Full timeJoin the Future of Commerce with WhatnotWhatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We're re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we're inspired by innovation and anchored in our...
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Customer Experience Agent
4 hours ago
Dublin, Dublin City, Ireland Tbwa ChiatDay Inc Full timeJoin the Future of Commerce with WhatnotWhatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love.We're re-defining e-commerce by blending community, shopping, and entertainment into a community just for you.As a remote co-located team, we're inspired by innovation and anchored in our...
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Customer Experience Agent Professional
1 day ago
Dublin, Dublin City, Ireland Tbwa ChiatDay Inc Full timeWe're re-defining e-commerce by blending community, shopping, and entertainment into a seamless experience.Job DescriptionThe Customer Experience team is responsible for driving the best possible user experience through process improvement, order management, and problem solving. As part of this team, you will be tasked with ensuring our customers get the...
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Customer Experience Agent
1 week ago
Dublin, Dublin City, Ireland Tbwa ChiatDay Inc Full timeCustomer Experience Agent (French Speaking)Dublin, IrelandJoin the Future of Commerce with WhatnotWhatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We're re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located...
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Customer Experience Agent
19 hours ago
Dublin, Dublin City, Ireland Tbwa ChiatDay Inc Full timeCustomer Experience Agent (French Speaking)Dublin, IrelandJoin the Future of Commerce with WhatnotWhatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We're re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located...
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Customer Experience Associate
2 days ago
Dublin, Dublin City, Ireland Moran Hospitality Full timeThe Red Cow Moran Hotel, a leading hospitality provider in Dublin, seeks an enthusiastic F&B Assistant to join their busy team. In this role, you will contribute to delivering exceptional customer experiences and supporting the smooth operation of our food and beverage services.Company OverviewThe Red Cow Moran Hotel is one of the best-located hotels in...
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Customer Success and Growth Expert
3 days ago
Dublin, Dublin City, Ireland Salesforce, Inc. Full timeCustomer Success and Growth Expert Job DescriptionWe're looking for a highly skilled Customer Success and Growth Expert to join our team! As a Customer Success and Growth Expert, you will be responsible for building and maintaining strong relationships with customers, identifying business potential, and creating strategic partnerships. This role requires...