Retail Customer Service Representative

3 days ago


Dublin, Dublin City, Ireland beBeeCustomer Full time €40,000 - €80,000
Job Description

We are seeking a skilled Customer Service Specialist to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service, resolving issues, and ensuring customer satisfaction.

In this role, you will verify information related to orders, process payments, and communicate with internal and external personnel in a professional manner.

You will also maintain accurate files, complete paperwork, and perform clerical support as needed.

  • Verifies all information related to orders is accurate; identifies and corrects discrepancies.
  • Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines.
  • Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
  • Completes and processes credit applications, payments and financing paperwork.


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