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Agricultural Machinery Parts Specialist

3 weeks ago

Limerick, Limerick, Ireland beBeeMACHINERY Full time €30,000 - €40,000

We are seeking a Customer Service Representative to join our team in the agricultural and garden machinery sector. This customer-facing role involves supporting walk-in clients and the in-house service department with efficient, accurate parts supply and service.

This is an exciting opportunity for a hands-on problem solver with a passion for machinery and great people skills to work in a close-knit team. You will be responsible for providing fast and accurate parts support to customers and the workshop team, processing parts inquiries via phone, email, and at the trade counter, handling stock booking, parts issuing, and invoicing in line with internal procedures.

Key Responsibilities
  • Provide exceptional customer service and resolve issues promptly and professionally.
  • Process parts inquiries efficiently and accurately.
  • Maintain a clean, organized, and well-maintained parts department.
  • Ensure all paperwork and administrative records are correctly completed and filed.
  • Build product knowledge and deliver high-quality advice to customers.
Required Skills and Qualifications
  • Excellent communication and interpersonal skills.
  • Computer literacy and ability to manage inventory systems.
  • Customer-focused attitude and previous experience in a similar parts or counter sales role would be desirable.
  • Familiarity with agricultural, garden, or automotive machinery parts.
Benefits
  • Competitive salary up to €40K DOE.
  • Christmas bonus.
  • Training and development opportunities.
Seniority Level
  • Entry-level position.
Employment Type
  • Full-time employment.
Job Function
  • Customer Service Representative.
Industries
  • Agricultural sector.