Medical Claims Specialist

4 days ago


Dublin, Dublin City, Ireland Allianz Popular SL. Full time

About Our Team

We are a multicultural team based in Dublin 12, seeking talented individuals to join us as Claims Handlers. As part of the Allianz Group, we pride ourselves on our commitment to employee empowerment, development, and career progression opportunities.

We are an Equal Opportunities Employer, welcoming applications from diverse candidates who share our values of inclusivity, respect, and teamwork.

Job Overview

The role of a Claims Handler involves processing medical claims for clients worldwide, ensuring timely and accurate adjudication while maintaining exceptional client service standards.

This fast-paced position requires strong analytical skills, effective communication, and a keen eye for detail to navigate complex claim scenarios and deliver superior results.

Key Responsibilities

  • Process medical claims within agreed SLA timelines, adjudicating each claim according to Allianz Care policy benefits to achieve company loss ratio targets.
  • Ensure efficient and accurate investigation/adjudication of each claim, with timely follow-up to deliver a superior client experience and accurate reporting.
  • Contribute to departmental success by meeting productivity and quality targets, consistently delivering high-quality work and contributing to a positive team environment.
  • Foster healthy inter-departmental relationships by responding to internal customer queries in a professional, solution-focused manner.

Requirements

  • Experience working under tight deadlines and pressure.
  • Strong knowledge of Microsoft Office (Excel, Word) and proficiency in using industry-specific software.
  • Valid EU work permit and ability to work full-time year-round.
  • Fluency in English and Greek, with excellent communication and interpersonal skills.


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