Hospital Telephony Operations Specialist

2 days ago


Dublin, Dublin City, Ireland beBeeTelephony Full time €65,000 - €95,000

The role of a Hospital Telephony Manager - Grade V Officer is to oversee the management and maintenance of telephony systems within a hospital setting.

Key Responsibilities:
  • Ensure optimal performance and efficiency of telephony infrastructure, including phones, lines, and equipment
  • Analyze system performance to identify areas for improvement
  • Develop and implement policies to maximize resource utilization
  • Provide technical support and training to staff on telephony systems and equipment
  • Foster collaboration with other departments to ensure seamless integration of services
Requirements:
  • Bachelor's degree in Computer Science or related field required
  • Minimum 3 years' experience in telephony management or related field essential
  • Excellent communication and interpersonal skills crucial
  • Able to work independently and as part of a team
  • Strong problem-solving and analytical skills necessary

Additional Information: As a key member of our team, you will have the opportunity to develop and grow your skills in a fast-paced environment. If you are passionate about delivering exceptional customer service and possess excellent technical skills, we encourage you to apply for this exciting role.



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