Hotel Security Officer

3 days ago


Ennis, Clare, Ireland Dromoland Castle Hotel Full time

About the Role

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Dromoland Castle Hotel, a prestigious five-star hotel in Ireland, is seeking a highly skilled Night Porter to join our team. The successful candidate will be responsible for ensuring the security and comfort of our guests, maintaining high standards of cleanliness, and providing exceptional service.

">

Key Responsibilities

">
  • ">
  • Providing a smooth and efficient night service for all guests">
  • Patrolling and securing hallways, common areas, entrances, and other locations on grounds or in the hotel">
  • To have a full understanding of the hotel fire procedures and fire assembly points ensuring the safety of all guests at all times">
  • To ensure that key areas of the hotel are manned and are operating smoothly throughout the duration of the shift">
  • Offering bar service to clients">
  • Dealing with queries, complaints, or problems that may arise">
  • Prior experience covering both front desk reception and bars at night time">
  • Awareness of property and security and experience with safety procedures">
    • ">
    • Requirements">
      • ">
      • 1+ years' experience as a night porter or in a similar role">
      • High level of verbal and written English">
      • Computer literacy">
      • Flexibility with working nights, including weekdays and weekends">
      • The ability to work on their own initiative and as part of a team">
      • A warm, friendly, and approachable personality when dealing with fellow staff and guests">
        • ">
        • Benefits">
          • ">
          • Free access to the leisure centre">
          • Pension scheme after 6 months">
          • Sick pay scheme">
          • Company events">
          • On-site parking">
          • Wellness programme">
          • Training and development programmes">
          • Discounts rates across The Inn at Dromoland and Dromoland Castle Hotel">
          • Dromoland Castle Hotel is certified as a Great Place To Work">
          • Please note, we are only accepting applications from persons who have the permission/right to live and work without restriction in Ireland">
            • ">
            • Job Description">

Dromoland Castle Resort, one of Ireland's most prestigious five-star hotels, is recruiting for a Night Porter to join our team.

">

The successful candidate will be responsible for hotel and guest security, reception duties as well as maintaining the agreed standards of cleanliness throughout the hotel.

">

The Role of Night Porter Involves:

">

Providing a smooth and efficient night service for all guests.

">

Patrolling and securing hallways, common areas, entrances and other locations on grounds or in the hotel.

">

To have a full understanding of the Hotel fire procedures and fire assembly points ensuring the safety of all guests at all times.

">

To ensure that key areas of the hotel are manned and are operating smoothly throughout the duration of the shift.

">

Offering bar service to clients.

">

Dealing with queries, complaints or problems that may arise.

">

Prior experience covering both front desk reception and bars at night time.

">

Awareness of property and security and experience with safety procedures.

">

Requirements:

">

1+ years experience as a night porter or in a similar role.

">

A high level of verbal and written English.

">

Be computer literate.

">

Be flexible with working nights, which will include both weekdays and weekends.

">

The ability to work on their own initiative as well being capable of working as part of a team.

">

A warm, friendly and approachable personality when dealing with fellow staff and guests.

">

Benefits:

">

Free Leisure Centre Access.

">

Pension Scheme after 6 months.

">

Sick Pay Scheme.

">

Company Events.

">

On Site Parking.

">

Wellness Programme.

">

Training & Development Programmes.

">

Discounts rates across The Inn at Dromoland and Dromoland Castle Hotel.

">

Dromoland Castle Hotel is certified as a Great Place To Work.

">

Please note, we are only accepting applications from persons who have the permission/ right to live and work without restriction in Ireland.

">

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