
Front of House Team Leader
2 days ago
Customer Service Manager Role
About the Position:We are looking for a highly motivated and enthusiastic manager to lead our front-of-house team at Roosters Fresh in Cork, Ireland.
Your Key Responsibilities:
- Support the management team in leading and motivating the front-of-house staff.
- Set the example for great customer service and handle guest queries or issues.
- Train, guide, and support floor staff to maintain high service standards.
- Assist with managing rotas, table plans, reservations, and coordinating service between the kitchen and floor.
- Ensure compliance with health & safety, hygiene, and licensing rules.
- Contribute to maintaining a positive team spirit and excellent service delivery.
What We Offer:
- A competitive salary package with opportunities for growth and development.
- A fast-paced, team-driven environment where no two days are the same.
- The chance to work with a well-known brand that values flavour, energy, and excellent service.
- Hands-on experience in a supportive setting.
Requirements:
- Prior hospitality experience (supervisory experience a plus).
- Excellent communication and people skills.
- Ability to remain calm under pressure in a busy service environment.
- Natural leadership potential and a team player attitude.
- Reliability, organisation, and a willingness to learn.
Location: Cork, Ireland
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