Fintech Support Specialist

4 days ago


County Kerry, Ireland Fexco Limited Company Full time

We are looking for a Fintech Support Specialist to join our team at Fexco Limited Company. As a key member of the team, you will be responsible for providing technical support to customers via phone, email, and webchat. You will work in a fast-paced environment, ensuring that customers receive timely and accurate support.

Key Responsibilities:

  • Provide technical support via phone, email, and webchat
  • Manage customer databases through accurate and efficient data entry
  • Investigate and resolve customer queries through first contact resolution where possible

Requirements:

  • Technical expertise and customer-focused individual
  • Strong communication and problem-solving skills
  • Ability to work in a target-driven environment

Benefits:

  • Competitive salary
  • Annual VHI healthcare subsidy
  • Permanent contract


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