Business Workflow Analyst

The role of a Process Transformation Specialist is a key part of our global Business Process Transformation (BPT) team. This position offers an exciting opportunity to join a dynamic and fast-growing area, looking to implement innovative solutions that meet client needs.

You will work closely with internal and external stakeholders to review existing business processes, define new solutions that achieve business objectives, and implement them effectively.

1. Contribute to the development of a global business product roadmap and deliver results to achieve strategic business objectives.
2. Collaborate with internal operation and technology partners to document business requirements and features, identifying inefficiencies or risks, and mitigating them.
3. Provide input and feedback on solution alternatives and prioritization to support delivering high business value by implementing efficiencies and reducing risk.
4. Coordinate with technology and operations stakeholders to iterate on business process and technical development, testing, and readiness.
5. Support business process and technical implementations to ensure solutions meet business needs.
6. Represent the business in technical business requirements gathering, ensuring they are translated into easy-to-implement technical solutions, integrations, system designs, tests, transformation, and reports.
7. Create and update project artifacts such as process flows, business requirements documents, and user guides.
8. Proactively challenge newly defined processes or technical development to identify and resolve potential issues.
9. Conduct or facilitate information sharing sessions with supporting documentation or reference material for clients, employees, and team members as needed.
10. Monitor the success of updated business workflows for opportunities for continuous improvement.

• Proven capabilities and experience in business process transformation and new workflow development and management; experience with Pega or similar business process management tools a plus.
• Experience of 3 – 10 years in financial services, either working for an alternative investment manager, fund administrator, or consultant. Strong experience within alternative investment segments of private equity, private debt/credit, and real estate.
• Experience with Agile software development, traditional project management, and Six Sigma methodologies and techniques.
• Successful results leading large or sophisticated business and process transformation projects from initiation through implementation.
• Data modeling and design understanding, including conceptual and logical modeling.
• Effective interpersonal and communication skills, both written and verbal, including experience translating business and technical concepts to diverse audiences.
• Strength with analytical, data, problem-solving, and collaboration skills.
• Experience with system integration and data mapping.
• Attention to detail and quality to fulfill responsibilities.
• Proficient with Microsoft, process/workflow, and collaboration tools.
• Understanding of Business/Organizational Change Management strategies for business transformation.

We are committed to supporting your professional growth and development, offering benefits that matter to you.

Our industry-leading Alter Domus Academy provides six learning zones tailored to your career ambitions and resources from LinkedIn Learning.

Global Benefits Include:

• Support for professional accreditations like ACCA and study leave.
• Flexible arrangements, generous holidays, and an additional day off for your birthday.
• Continuous mentoring along your career progression.
• Active sports, events, and social committees across our offices.
• 24/7 support available from our Employee Assistance Program.
• The opportunity to invest in our growth and success through our Employee Share Plan.
• Plus local benefits depending on your location.

We strive to create an inclusive culture where every colleague feels valued and empowered to bring their whole self to work.

We celebrate our differences, recognize the value of diverse perspectives, and take pride in maintaining an environment where everyone feels they belong.