Content Review, US English speaking

6 days ago


Dublin, Ireland Cpl Full time

I am looking to speak to  US English speakers  who are looking for new opportunities in Dublin.

Role Overview:

As a Content Review Analyst you will correct, improve, analyze and summarize the information of the automated system in accordance with the policy to improve the understanding, interaction, synchronization and speech tasks of the automated system.

Responsibilities:

· Verify and review information as per policy and guidelines (No sensitive content involved).

· Make outbound calls when necessary as part of content moderation

· Follow all compliance and security measures relating to client data.

· Take action on process changes, updates and handle the same with proper research.

Who are you?

Fluent in US English Ideally with some experience in a customer service or content review position in a process-driven environment.

Salary and Benefits:

Salary : + Bonus

Permanent  contract

Location : Dublin 3 - office based

Benefits :

25 days holiday per annum, pro-rata Tax saver ticket Bike to work scheme  Life Assurance PMI Private Medical Insurance and many more...

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