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Workflow System Administrator
1 week ago
We have a fantastic opportunity for a Workflow System Admin to join the Marketing Ops Team. In this position, you will assist with new and existing Workfront configurations and implementations across the business. This full-time position needs support five days a week. You would need to have a track record of providing training programmes while also being a quick learner with a solid understanding of workflow management tools. Reporting into the Senior Marketing Workflow Manager, you should be self-motivated, tenacious, have great relationship leadership skills along with a passion for continuous improvements.
What you will do….
Act as primary system administrator for workflow management system – support over 800 users across the business with query resolution and daily system management.
Delivery of the training program, including, new developments/functionality training, ensuring all new users are trained in a timely manner and all relevant documentation is up to date and promoted to the organisation.
On boarding new teams and starters into the platform, scoping out their requirements and provide ongoing support
Drive increased user adoption and engagement of the solution, regularly taking feedback from key partners and driving continuous improvement.
Gaining a deep understanding of the users – bringing them to the forefront so that genuine user needs drive us to the best solutions.
Identify areas where we can make efficiencies and avoid future workload by suggesting solutions that complement our existing tooling strategy.
Working across core teams to create a culture of continuous improvement by ensuring existing process and workflows are continuously evaluated for increased efficiencies.
Support the Marketing Workflow Manager in delivering roadmaps and plans to drive value, reduce risk and create a stable, secure and impactful platform fit-for-purpose for the future.
Reacting to requirements from Compliance / audit for changes to process or additional workflows.
Develop and deliver a suite of reports and dashboards to meet business needs and drive agreed metrics. Regularly assess, update and report to key partners.
How you will do it… (skills, tech)
Experienced in Workflow management tools is required; Workfront experience desirable but not crucial.
Experienced in delivering training for cross-functional teams on system functionality.
Be comfortable working with technical products and services and talking to technical engineers about low level deliverables.
Strong relationships leadership skills is a vital component of the role.
Confident, a phenomenal communicator able to operate at all levels of an organisation.
You will have experience of leading multiple and varied challenges at the same time, including reacting to short-term opportunities.
Able to work under pressure and able to communicate risks and changes efficiently with teams and lead partner expectations.
Professional and positive approach, combined with good time management and organisational skills.
Showing competence and passion for seeking continuous improvement and aspiring for standard process.
Competencies we hope you have...
Building Support : Capable of establishing close relationships with our partners, underpinned by trust, integrity and respect. Able to build awareness, understanding and positive momentum behind the Workfront strategy, often without being in a position to assert authority.
Objective : Is impartial and unbiased, ensuring equal treatment for all and that decisions taken are based on objective criteria.
Collaboration : Work efficiently and in partnership with our partners on shared goals that align towards the achievement of wider strategy.
Adaptable : Understand and appreciate different and opposing perspectives on an issue and is able to adapt our approach in order to achieve a successful outcome.
Crucial Communication : Proactive and considered in your approach to partner communications. You actively listen, provide constructive feedback and help our users deliver their best work.
What’s on offer.
£/€1,000 learning fund
Twice-yearly bonus (with part of it guaranteed)
Unlimited Holiday
Pension contribution scheme
Private healthcare
Hybrid Working
Access to thousands of Udemy courses
Invest via the Company Sharesave Scheme
16 Hours paid volunteering each year.
About Flutter UK & Ireland
We are Flutter UK & Ireland, part of the Global FTSE 100 Flutter Entertainment. Our division operates four of the most popular and trusted brands in the market: Sky Betting and Gaming, Tombola, Betfair and Paddy Power.
Together the Flutter UKI brands offer market leading entertainment to millions of customers every single week Over the last couple of decades, they have all ridden the wave of digital betting with industry firsts like ‘cash-out’, ‘Request a Bet’, betting exchanges and free to play games like Soccer Saturday Super 6.
Working Here
Do you want to work somewhere extraordinary? From the people you spend your days with, to the ground-breaking projects, no two days will be the same.
Our 7,000+ colleagues come together to form an expert, supportive community across technology, product, commercial, data, infrastructure, marketing, and a myriad of subject areas.
And the Values that guide us? Here they are:
Customer First, Always | Change The Game | Win Together | Free To Be Me
We’re proud of our 4 Values, they reflect what matters most to our people and will guide the decisions we make, represent what we believe in and support how we do things at Flutter UK & Ireland.
Find out moreabout how we co-created our Values with over 10,000+ insights from our people
We’re working to be an inclusive employer, and we encourage people from all backgrounds, ways of thinking and working to apply. Everyone brings different perspectives and experiences; you don't have to meet all the requirements listed to apply for this role.
If you need any adjustments to make this role work for you let us know, and we’ll see how we can accommodate them.
