Programme and Alumni Officer

2 weeks ago

Dublin, Ireland ICOS - Irish Council for International Students Full time

Programme and Alumni Officer

Programme and Alumni Officer to support the delivery of the Ireland Fellows Programme and to strengthen alumni engagement. 

Programme and Alumni Officer

About ICOS
The Irish Council for International Students (ICOS) is an independent, not-for-profit organisation advocating for the rights of international students in Ireland and promoting good policy and high standards for international education in Irish higher education.

About the Role 
ICOS is seeking an experienced and highly organised Programme and Alumni Officer to support the delivery of the Ireland Fellows Programme and to strengthen alumni engagement. The role combines programme administration with contributing to the development of alumni networks and community initiatives, in line with ICOS’ wider mission and strategic priorities.

Key Responsibilities
Include, but are not limited to: 

Fellowship Programme AdministrationProcess applications for the IFP and support course placements for academic programmes in Ireland, liaising with higher education institutions and other stakeholders.Assist with arrival and departure logistics, including visa, accommodation and travel arrangements.Provide casework and welfare support to Fellows during their studies in Ireland.Support the organisation of Fellowship and alumni events, including, orientation, seminars, social and networking events.Maintain accurate records of queries on the Fellowship database, contribute to surveys and monitoring processes, produce case studies, and support ongoing programme evaluation and reporting.
 Alumni EngagementSupport and contribute to strategies to strengthen engagement with IFP alumni globally.Assist with outreach efforts, communications initiatives, and the development of resources for alumni.Maintain and contribute content to alumni social media groups (LinkedIn, Facebook) and assist with the development and maintenance of an online Alumni Portal.Work with DFAT and Irish Aid Missions in participating countries to support the establishment of local alumni networks.
 OtherSupport ICOS’ wider communications, advocacy and information work as required, including responding to queries from international students and ICOS members.Actively contribute to planning meetings, weekly team meetings, and the broader work and strategic objectives of ICOS.Provide administrative support for other activities as identified by management.

Essential Criteria

A relevant third-level qualification.Minimum 2 years’ relevant experience in programme or project administration and/or coordination (for example, in education, NGO, customer service, or community settings)Strong organisational and time management skills, with flexibility and the ability to meet multiple deadlines.Experience with social media, website maintenance and database use.Strong written and oral communication skills, with the ability to build relationships with diverse stakeholders and respond to casework with professionalism, confidentiality, and respect for GDPR standards.Experience working in people-focused roles, ideally in cross-cultural, international, or development contexts.Experience supporting partnerships or liaising with external stakeholders (e.g. universities, embassies, community groups).Experience coordinating online and in-person events (seminars, workshops, social or networking events).

Desirable Criteria

Previous experience in, student support, or scholarship/fellowship administration.Knowledge of international development and education, including Ireland’s international development policy and/or the higher education sector in Ireland and globally.Experience working in the community/voluntary sector or a membership organisation.

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