Claims Officer

Claims Officer - ChineseAre you interested in working for one of the world`s leading insurance and financial servicespanies? We are looking for Claims Handlers to join our multicultural team based in Dublin 12. Allianz Partners in Ireland is part of the Allianz Group. Allianz Partners provides global and local health insurance and other employee benefit solutions, health services, administration and reinsurance to its partners and customers around the world who include multinational corporations, SMEs, IGOs, NGOs and private families. Webine digital innovation, data insights and health expertise to make access to care as simple and convenient as possible. We want to have a lasting, positive impact on the health and wellbeing of our customers and wider globalmunities today, while considering the needs of future generations. For more information, please visit: allianz-partners. . The role of a Claims Handler involves processing medical claims for clients worldwide, from Australia to Germany and Argentina to Italy, all countries are catered for. We ensure a high level of client service while processing claims within an industry leading 48 hours timeframe. The Claims Department is a very fast paced and challenging environment, with many different languages used and a mixture of cultures. What you do Your key responsibilities: Process claims within the agreedpany SLA, Clear to Zero, and adjudicate each claim in accordance with Allianz Care policy benefits to achievepany loss ratio targets Ensure accurate and efficient adjudication/investigation of each claim, ensuring timely follow-up of claims, to deliver a superior client experience and accurate reporting Consistently contribute to departmental success by meeting agreed personal and team targets for both productivity and quality Foster healthy inter-departmental relationships by responding to internal customer queries in a professional, solution focused manner to ensure an efficient response is provide Data Management: Strengthening data management practices could ensure that customer information is handled securely and efficiently, aligning with industry best practices for data protection and privacy. Other Ad hoc duties as required What you bring Administrative experience Experience working with tight deadlines Strong Knowledge of Microsoft Office ( Excel, Word) Valid EU work permit with the ability to work full time year round Fluency in English and Chinese What we offer Our employees play an integral part of our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being part of their journey. We are there to empower you and your professional and personal goals and for that reason here are some of our benefits: Dynamic and Multinational working environment Trainings and programs dedicated to Learning and Development ( free accesss to LinkedIn Learning) A wide range of employee benefits such as performance bonus, gift vouchers, health insurance, dental insurance, public transportation subsidy, childcare allowance etc. Openpany culture, flexibility of working hours, giving you a hybrid working environment and the possibility to work a limited amount of days per year abroad. Discounts on Allianz Partners products Modern Offices The successful candidate will have the opportunity to work in growing multiculturalpanymitted to empowering its employees and furthering their development. Apetitive remuneration and benefits package is offered, including healthcare, pension, life & disability, travel subsidy, discounts on home and car insurance, sports & social club and support for professional studies. Allianz Partners is an Equal Opportunities Employer Allianz Group is one of the most trusted insurance and asset managementpanies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore wee applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board. Let's care for tomorrow. Job ID 42602