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Maintenance Coordinator

1 week ago


Dublin, Ireland Crewit Resourcing Ireland Full time

Maintenance Coordinator

We are currently recruiting on behalf of a leading residential developer for a Maintenance Coordinator to support multiple large-scale housing developments across the Greater Dublin region.

This is a fantastic opportunity for a proactive, solutions-driven individual to play a key role in enhancing the homeowner experience while coordinating subcontractor and maintenance activities.

In this fast-paced role, you will work closely with the Customer Care team and external contractors to troubleshoot and resolve a broad range of maintenance issues, while delivering an exceptional standard of customer service.

Key Responsibilities:

  • Coordinate, schedule, and supervise subcontractor maintenance works across several residential developments.
  • Build strong relationships with homeowners and internal teams to drive timely resolutions.
  • Engage directly with homeowners, providing a professional and confident customer experience.
  • Troubleshoot issues prior to contractor visits to increase first-time resolution rates and customer satisfaction.
  • Manage reactive maintenance requests and follow up on outstanding works in a timely and efficient manner.
  • Ensure all works are conducted in line with health & safety, quality, and environmental standards, reporting any non-compliance.
  • Monitor contractor performance and report recurring trends to aid in continuous improvement.
  • Proactively identify opportunities to enhance service delivery.
  • Utilise CRM software to log, manage, and close out cases effectively.
  • Attend regular team meetings and contribute to a collaborative, customer-focused culture.
  • Drive improvements to processes, turnaround times, and service quality.

The Ideal Candidate:

  • Strong background in maintenance, facilities, or a related field, with proven customer service experience.
  • Trade or construction background with knowledge of building services is an advantage.
  • Excellent communication and interpersonal skills (both written and verbal).
  • Proficient in MS Office suite (Excel, Word, etc.).
  • Highly organised, self-motivated, and able to manage multiple tasks under tight deadlines.
  • Strong attention to detail with the ability to work independently and as part of a team.

What's on Offer:

  • Competitive salary & performance-related bonus
  • Company pension scheme with employer contributions
  • Private health insurance
  • Paid maternity & paternity leave
  • Additional company leave days
  • Life assurance & income protection
  • Continuous Professional Development (CPD) programme & funding
  • Employee Assistance Programme (EAP)
  • Travel and bike to work schemes
  • Talent development and leadership programmes
  • Profit-sharing scheme (role dependent)
  • Company vehicle

This is an exciting opportunity to join a progressive and dynamic team working on some of Ireland's most prominent residential developments.

Apply today and be part of shaping thriving new communities in Dublin

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