Desktop Support Engineer

3 days ago

Dublin, Dublin City, Ireland itContracting Full time

Overview

eir evo talent are seeking applications for a Desktop Support Engineer, this is a long-term day rate contract located in Dublin 8. This role is fully onsite.

Responsibilities:

Resolving end-user hardware and software problems that cannot be dealt with by the HelpdeskDocumenting and communicating solutions to issuesWorking with Active Directory creating users, doing password resets, account removals/transfers, Group Policy and User Permissions.Dealing with all end User Hardware/Software problems that cannot be resolved by the Helpdesk. This could include issues with local software, network connectivity, printing, PC performance.Mobile PhonesAudio-visualWindows UpdatesPrintingReleasing Emails or Websites blocked by an email or web filter.

Desktop Support Engineer Experience

At least 6 years' experience working in a Level 2 Desktop Role;Previous experience working with Active Directory creating users, doing password resets, account removals/transfers, Group Policy and User Permissions.Previous experience in dealing with all end User Hardware/Software problems that cannot be resolved by the Helpdesk. This could include issues with local software, network connectivity, printing, PC performance.Previous experience in dealing with at least 3 of the following: Citrix
Mobile Phones
Audio-visual
VMWare
Windows Updates
Releasing Emails or Websites blocked by an email or web filter. Previous experience in dealing with Windows Server including installation, monitoring and patching.

If you are interested in applying for this role, please do so via the relevant link. If you would like to discuss this role in confidence, please contact directly.

Ref: EET
 

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