Hospitality Assistant

5 days ago

Dublin, Ireland Ibec Full time
JOB DETAILS

The Hospitality Assistant is responsible for the coordination and delivery of food and beverage services (outsourced) to Ibec meetings and events. Delivery of a high-quality service to all meeting attendees as well as assisting in the planning and management of same, will be key to the success of this role.  Inventory management, placing catering orders with suppliers, maintaining appropriate safety standards so that the catering element of Ibec’s meetings is of an exceptionally high standard will also be very important.  

The successful candidate will also oversee event setup, seating and meeting arrangements, and room reservations while working closely with maintenance and facility teams. Additionally, the candidate will be key to successful vendor relationships, track budgets and expenses, negotiate pricing with catering suppliers, and ensure compliance company policies.  

Additionally, providing excellent service and maintaining a well-organised kitchen and event space are key priorities. Applications for this role will close on 27th March.

ABOUT THE ROLE

  • Plan food and beverage for meetings and events and serving of same.
  • Manage stocks and place catering orders, keep track of supplies, maintain inventory. Stocking and inventory, monitor and kitchen necessary items 
  • Ensure compliance with health and safety, as well as company policies and procedures.
  • Gather customer requirements, including number of guests and event dates
  • Keep the food and supply storage areas organised
  • Event support, set up and clean event spaces, meetings rooms.
  • Assist with coordination, including furniture arrangements, moving furniture
  • Collaboration, work closely with other team members, including maintenance, and facility teams to ensure smooth and efficient completion of tasks.  
  • Understanding requirements for each event 
  • Provide excellent wait service to ensure satisfaction 
  • Clean and tidy all areas to the standards cleanliness 
  • Maintain HACCP and safety standards in the kitchen area 
  • Manage relationship with contractors and service providers
  • Store food products in compliance with safety practices 
  • Maintain budget and expenses 
  • Researching new wholesale catering and negotiating prices
  • Managing contractor’s invoices 
  • Calculate future needs in kitchenware and equipment and place orders, as needed
  • Manage rooms reservation on internal system
NOTE: This list is not exhaustive but serves to reflect the nature of the duties included in the role.  This role and its responsibilities are subject to change in line with business needs.ABOUT YOU

  • Physical ability to lift heavy objects, stand for extended periods, and perform repetitive tasks.
  • Excellent punctuality and attendance record.
  • Ability to follow instructions and work independently or as part of a team.
  • Basic knowledge of cleaning techniques, equipment, and supplies.
  • Able to cover evening events (if they arise) 
  • Provide and maintain good customer service with internal and external guests. 
  • Have previous experience in hospitality
Personal characteristics 
  • Reliable - consistency of performance and dependability
  • Responsive - willingness and readiness to provide service
  • Courteous and friendly
  • Listening and understanding
  • Punctual and organised
  • Team player
  • Demonstrates a flexible approach to work
  • Ability to stay calm under pressure. 
 
Ibec Core Competencies 
 
Bias towards action 
  • Collaborative – works together across different teams and business units
  • Dynamic – approaches initiatives with careful planning, energy, drive, and resilience.
  • Decisive – makes clear, well-informed decisions.
Member and Customer Focused 
  • Agile and Adaptive – embraces change and be adaptive to members’ needs and in ambitious situations.
  • Creative and Innovative – not afraid of dynamic thinking in finding solutions.
  • Curious and Critical Thinking – open minded and proactive in gathering data in developing opinions.
Drive and Personal Leadership 
  • Ambitious – driven and can take responsible risks.
  • Accountable – committed to highest standards and takes ownership of actions.
  • Continuous Improvement – proactive on personal and professional development
Ibec is an equal opportunity employer and is committed to providing reasonable accommodations for potential and existing employees with a disability. Should you wish to request a reasonable accommodation please email Kenny at Kenneth.Kelly@ibec.ieAbout us

Working in Ibec

Join Ibec and further your career.

Working in Ibec means you are part of an overall effort to deliver on a vision for Ireland to be a balanced, growing and prosperous society. We look to the workplace of the future with the changing needs of our members as well as our workforce to create a dynamic and exciting working environment.
We hire people from many backgrounds who are highly knowledgeable, engaging, professional and, most importantly, passionate about business.

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