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Service Technicians

1 week ago

Dublin, Ireland Trane Technologies Full time
：

A fantastic opportunity to join our team Trane Ireland team in Dublin. The role will be providing a key interface between customers, service back office and technicians dealing with a high volume of orders and enquiries, coordinating multiple and at times conflicting priorities to ensure customer satisfaction.

To provide electrical and mechanical repair/service to all Chiller/Rooftop equipment (compressors, driers, EXVs, TEVs, control panels) at customers premises.

Responsibilities: 
  • To attend customer’s site to perform preventative maintenance on all Chiller/Rooftop equipment
  • Maintain verbal and written communications with customers and others as seen necessary in a professional manner
  • Consult with the technical or office-based personnel to achieve a clear understanding of specific job requirements as necessary
  • Consult with the coordinators to ensure that all services under contract are completed to meet the detail of the contract and to the correct timeframe
  • Consult with customers to ensure that any work conducted is with their approval
  • Request additional parts on a timely basis to enable a proper timely workflow
  • Inform co-ordination of any completed work or delay in works in a timely manner to enable the allocation of the next job avoiding any lost time
  • Complete the electronic Engineers’ Job sheets
  • Operate according to the guidelines given the Health & Safety Legislation
  • Ensure all general and site safety issues are adhered to
  • Relate any specific training needs
Qualifications:
  • Previous experience as a technician in HVAC business.
  • Project Management qualification or experience
  • Excellent phone and people skills
  • Ability to work under pressure
  • Strong verbal and written communication
Key Competencies:
  • Ability to work confidently and efficiently with Microsoft Word, Outlook, PowerPoint, Excel & Access to produce correspondence and documents and to maintain presentations, records, spreadsheets, and databases
  • Effective communication skills both oral and written
  • Highly client-driven and initiative-taking
  • Commercial acumen
  • Flexibility and pragmatism in respect of the demands of the role and the seasonal nature of the business
  • Strong Technical Bias to problem solving



We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.