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Service Administrator

1 week ago

Dublin, Ireland Orion Electrotech Full time

COMMERCIAL VEHICLE SERVICE ADMINISTRATOR - DUBLIN

THE ROLE

  • Full-time position (Monday-Friday, 8:30 AM-5:00 PM)
  • Based on site at our facility in Dublin
  • Supporting customers with their commercial vehicle maintenance needs
  • 37,000 to 45,000 DEO

 

WHAT YOU'LL DO

  • Act as first point of contact for customers scheduling service appointments
  • Manage service scheduling for both planned maintenance and emergency repairs
  • Document all customer interactions accurately in our systems
  • Coordinate with technicians to optimize service delivery
  • Identify opportunities to improve customer experience

 

IDEAL BACKGROUND

  • Previous service administration experience in automotive, HGV, PSV garages, tyre centres or transport maintenance facilities
  • Familiar with scheduling maintenance and repair work
  • Experience handling customer inquiries about technical services
  • Understanding of parts ordering and service documentation
  • Knowledge of workshop operations and maintenance procedures

 

SKILLS WE VALUE

  • Strong customer service focus and problem-solving abilities
  • Excellent communication skills with both customers and technical staff
  • Ability to manage competing priorities in a fast-paced environment
  • Basic technical understanding of mechanical/electrical equipment
  • Organized approach to documentation and record-keeping

 

QUALIFICATIONS

  • High school diploma or equivalent
  • Relevant work experience in a service administration role

 

If you have experience supporting maintenance operations in automotive, transport or related industries, we want to hear from you

Email your CV to Euan.McGrath@orion-group.co.uk if you wish to apply