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Data Center Operations Engineer, Dco

1 week ago

Dublin, Ireland Amazon Full time

Data Center Operations Engineer, DCO (Data Center Operations), ICN - DCOAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure.
In other words, we're the people who keep the cloud running.
We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.
You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.
And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Data Center Operations team deploys and maintains the servers and infrastructure in our data centers.
Amazon uses large-scale, high-density data centers and we support our customers 24x7 all year, so work is by shift, on-call or a combination.
The cloud business is continuously growing and offering new features, so our data center infrastructure is always dynamic and expanding.
Key job responsibilities Maintain efficiently a high level of system reliability by prioritizing and resolving trouble tickets related to Systems and Network hardware problemsLinux server and XEN service virtualization troubleshootingRemediate physical layer outages on both Systems & Network24x7 On-Call requirements and shift rotationsInstall & configure racks in-line with internal SLAsTriage & resolve trouble tickets for all devicesPhysical replacement of server and network devicesDefine metrics to increase our customer uptimeEnforce Amazon's Security Best PracticesInteract with third party vendors & contractorsContribute ideas to improve operational efficiencyParticipate in and deliver on a number of local/regional/global projectsParticipate in team meetings for metric analysis and project status updatesContribute in building the world's largest Cloud infrastructure* This role involves covering 24x7 shift rotation
Minimum Requirements 3+ years of IT infrastructure experienceBasic understanding of data center facilitiesSolid Understanding of Linux/Unix Administration and server Hardware Troubleshooting and hands-on experienceData center operation experienceNetwork certificationCCENT/CCNA, Network+Scripting skills - Bash, Python, Perl, etc.Project coordination/management experienceBilingual (Korean/English)Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information.

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