Customer Care Expert

2 days ago


Dublin, Dublin City, Ireland Wix Full time

Job Description As a Customer Care Expert at Wix, you'll be responsible for helping our over 278 million users worldwide make their online dreams a reality.
We work hard for our users, and our Customer Care teams are always there to make sure problems are solved and challenges are tackled.
Provide care to our users through calls, chats and email Get to know each user's business goals, uncover their needs and help guide them through their journey, providing advice regarding their sites and businesses Help users solve problems while exposing them to additional ways they can achieve their goals and succeed online Analyze user behavior, content suitability and content relevance to determine effects on user satisfaction Develop and maintain positive customer relations and satisfaction Influence the way we support our users and improve it to make sure our users' experience is the best possible Work with all other departments and product teams, and stay aligned about users' needs Qualifications Fully proficient in Italian and fluent English 1+ years of customer service experience (in any industry) Located and eligible to work full-time in Ireland Proactive problem-solver who can work independently, taking initiative to seek solutions Professional who loves helping others succeed and is curious to know what really drives users and their needs Great communication skills that enable you to solve problems thoughtfully and effectively Fast learner, with the ability to adapt with a can-do attitude Tech savvy and eager to explore new technologies Please send your CV in English.
Additional Information We are Wix's Customer Care Guild.
We're not your typical customer support.
We represent the Wix user's voice and work closely with Product to deeply understand Wix technologies and services.
As part of our global organization of Customer Care, we're responsible for building solid relationships with Wix users, uncovering their business needs, and guiding them to success.
Working with us, you'll find a friendly atmosphere, fantastic coworkers, and diverse growth opportunities in a dynamic environment.
We're spread across the globe and offer an office, remote, or hybrid work model depending on the site.  Working hours: Monday–Friday 8 am - 5 pm.
This role is hybrid, working 2 days from our Dublin office.
We currently only accept applicants who are located in Ireland and eligible to work full-time in the Republic of Ireland



  • Dublin, Dublin City, Ireland Wix Full time

    Customer Care Expert - German Speaker (Evening Shift)Be among the first 25 applicantsCompany DescriptionWix makes it possible for anyone to succeed online. Since 2006, we've grown to 5,000 employees in 17 countries, launched over 30 products, and serve over 230 million users and their visitors worldwide. At Wix, we push you to innovate, evolve in...

  • Customer Care Expert

    4 hours ago


    Dublin, Dublin City, Ireland Wix Full time

    Get AI-powered advice on this job and more exclusive features.Company DescriptionWix makes it possible for anyone to succeed online. Since 2006, we've grown to around 5,500 employees in 22 countries, launched over 40 products, and serve over 278 million users and their visitors worldwide. At Wix, we push you to innovate, evolve in non-traditional ways, and...

  • Customer Care Expert

    3 weeks ago


    Dublin, Dublin City, Ireland Wix Full time

    Job ResponsibilitiesProvide care to our users through calls, chats, and email.Get to know each user's business goals, uncover their needs, and help guide them through their journey, providing advice regarding their sites and businesses.Help them solve problems while exposing additional ways they can achieve their goals and succeed online.Analyze user...


  • Dublin, Dublin City, Ireland Wix Full time

    Job DescriptionWe're seeking a dedicated and skilled Customer Care Expert to join our team at Wix. As a key member of our global organization, you'll play a vital role in building strong relationships with our users, understanding their business needs, and guiding them to success.About the RoleProvide exceptional customer care through calls, chats, and...


  • Dublin, Dublin City, Ireland Headhunt International Full time

    Join Our Team as a Customer Service SpecialistWe are seeking a highly motivated and fluent Lithuanian speaker to join our team as a Customer Service Specialist in Athens, Greece.About the RoleThe successful candidate will be responsible for providing exceptional customer service and support to clients across Europe.They will identify customers' needs and...


  • Dublin, Dublin City, Ireland TN Ireland Full time

    We are looking for an experienced Intensive Care Expert to join our team at TN Ireland.This is a 12-month position on a salary basis, offering a chance to contribute your expertise to our critical care services.Essential Criteria:A current active IMC Specialist registration is necessary.Recent experience in Intensive Care, preferably with over 1 year's...


  • Dublin, Dublin City, Ireland Scruples Hair Full time

    Sruple's Hair is seeking an expert hair care specialist to join our team in Dublin city centre. As a highly skilled and experienced hairstylist, you will play a vital role in delivering exceptional hairdressing services to our clients.With a minimum of 5 years' experience in all aspects of hairdressing, you will possess a deep understanding of hair care...

  • Spinal Care Expert

    2 days ago


    Dublin, Dublin City, Ireland Chiropractic First Dublin Full time

    At Chiropractic First Dublin, we strive to create a positive impact on our community by providing expert chiropractic care and promoting overall wellness. We are now looking for an experienced chiropractor to join our dedicated team.With over two decades of service in the heart of Dublin, we have established ourselves as a trusted provider of chiropractic,...


  • Dublin, Dublin City, Ireland Toast Full time

    Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.We remain committed to the success of the restaurant community and our customers. Our Customer Care team in Dublin is growingBready* to make a change?As a Customer Care Specialist, you will...


  • Dublin, Dublin City, Ireland Clear Ventures Full time

    Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. We remain committed to the success of the restaurant community and our customers. Our Customer Care team in Dublin is growing Bready* to make a change? As a Customer Care Specialist, you...


  • Dublin, Dublin City, Ireland Toast Full time

    Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.We remain committed to the success of the restaurant community and our customers. Our Customer Care team in Dublin is growingBready* to make a change?As a Customer Care Specialist, you will...

  • Dental Care Specialist

    12 hours ago


    Dublin, Dublin City, Ireland Portman Dental Care Group. Full time

    Company OverviewWe are a leading dental care provider, dedicated to delivering exceptional patient experiences.Our team of experts is passionate about helping patients achieve optimal oral health and well-being.


  • Dublin, Dublin City, Ireland TN Ireland Full time

    What We OfferWe offer a range of opportunities for professional development and growth. Our team is dedicated to helping you succeed in your career as a Customer Service Expert.You will have the chance to work with a variety of insurance products, develop your sales skills, and provide exceptional customer service to our clients.RequirementsAPA or CIP...


  • Dublin, Dublin City, Ireland Salesforce, Inc. Full time

    Customer Success and Growth Expert Job DescriptionWe're looking for a highly skilled Customer Success and Growth Expert to join our team! As a Customer Success and Growth Expert, you will be responsible for building and maintaining strong relationships with customers, identifying business potential, and creating strategic partnerships. This role requires...

  • Customer Care

    1 week ago


    Dublin, Dublin City, Ireland Executive Edge Full time

    Our client is based in Citywest Business Park, Dublin 24 and is currently recruiting for a Customer Care / Sales Administrator to join their busy and dynamic team. This is a permanent role and salary is €35k plus, (depending on experience) as well as a pension. Hours are 9am 5pm Mon Friday. Our client also offers hybrid working - Mondays and Fridays...


  • Dublin, Dublin City, Ireland Artizan Catering Ltd Full time

    As a Customer Service Expert at Artizan Catering Ltd, you will be responsible for delivering exceptional customer service and ensuring that every customer has a positive experience.Your key responsibilities will include taking customer orders, handling transactions accurately, maintaining cleanliness and organization of the coffee bar, and following health...


  • Dublin, Dublin City, Ireland Headhunt International Full time

    About This RoleThis position offers a unique opportunity for a customer service and technical support expert to work with a multinational company. As a technical support representative, you will handle customer inquiries, deliver solutions, and develop strong skills and experience representing one of the biggest brands worldwide.Responsibilities and...

  • Customer Care

    1 week ago


    Dublin, Dublin City, Ireland Allied Irish Banks Full time

    Location: Molesworth Street/Central Park, IE, IECompany: Allied Irish BankWhat is the Role:In 2020 Customer Care and Group Conduct were brought together to form Customer Care & Outcomes ("CC&O"). Since then, CC&O have further centralised complaints from other areas to create a centre of excellence for complaints handling. Our focus of the new area is the...


  • Dublin, Dublin City, Ireland Wix Full time

    Job DescriptionThe Customer Care Expert will be part of Wix's Customer Care Guild, responsible for building strong relationships with users, understanding their needs, and guiding them to success.Key responsibilities include:Providing expert-level support to users through various channels.Analyzing user behavior and content relevance to improve user...

  • Customer Care

    1 week ago


    Dublin, Dublin City, Ireland AIB Full time

    Location/Office Policy: Molesworth Street / Central Park, Dublin, Naas, Cork, Limerick & HybridAre you comfortable dealing with customers over the phone?Do you have good quality letter writing skills?Do you want to step in when things go wrong and get it back on track?What Is The RoleIn 2020 Customer Care and Group Conduct were brought together to form...