Customer Service and Technical Support Expert
3 days ago
About This Role
This position offers a unique opportunity for a customer service and technical support expert to work with a multinational company. As a technical support representative, you will handle customer inquiries, deliver solutions, and develop strong skills and experience representing one of the biggest brands worldwide.
Responsibilities and Qualifications
- Identify customers' needs and deliver appropriate solutions, including sales.
- Guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner.
- Assist customers to place an order and related issues.
- Answer customers' inquiries and troubleshoot or escalate technical issues they face and assist customers with account issues.
- Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible.
- Turn every customer into a happy customer.
- Exchange ideas and solutions with colleagues.
Requirements
- Fluent Portuguese.
- Excellent communication skills.
- Sales experience with consumer products and services will be an asset.
- Technical research skills to troubleshoot customer problems.
- Advanced internet research skills.
- An empathetic soul with the communication skills that match.
- A positive and adventurous attitude.
What We Offer
- Complete support to help you ease your relocation to Greece.
- Competitive monthly salary + 2 extra salaries per year.
- Health care benefits and numerous other discounts.
- Full training by certified instructors.
- Professional growth & development opportunities.
- Special events as well as community & social responsibility initiatives.
- Free online Greek language courses.
- State of the art premises, providing a great working environment with relaxing break areas.
-
Technical Support Expert
5 hours ago
Dublin, Dublin City, Ireland Amazon Full timeWe are seeking a highly experienced Technical Support Expert to join our team at Amazon Web Services. As a Technical Support Expert, you will be responsible for providing expert-level technical support to our customers, ensuring that they receive the highest level of service and support possible. This includes troubleshooting complex technical issues, making...
-
Technical Support Expert
2 days ago
Dublin, Dublin City, Ireland Amazon Full time**Job Overview**We are looking for a Technical Support Expert to join our team at Amazon. As a Technical Support Expert, you will be responsible for providing first-level support to our customers and resolving technical issues in a timely manner.Key Responsibilities:Health & Safety: ownership and accountability, ensuring that work is carried out to a high...
-
Technical Support Expert
2 hours ago
Dublin, Dublin City, Ireland Citybbq Full timeAbout the Role:We are seeking a highly motivated and skilled Technical Support Expert to join our IT Support Team at City BBQ. As a key member of the team, you will be responsible for delivering exceptional technical support and service delivery to our associates.Responsibilities:Provide technical support and assistance to users via phone, email, and...
-
Support Services Expert
24 hours ago
Dublin, Dublin City, Ireland Amazon Full timeDo you have a passion for delivering exceptional customer experiences and a knack for navigating complex technical environments? As a Support Services Expert, you will be responsible for providing top-notch technical support to customers via various channels, including phone, email, and live chat. Your expertise in monitoring and troubleshooting will enable...
-
Customer Service Expert
6 hours ago
Dublin, Dublin City, Ireland Tricentis Ireland Limited Full timeAt Tricentis Ireland Limited, we are seeking a skilled Customer Service Expert to join our team. As a Platinum Support Representative, you will be responsible for delivering exceptional customer service by managing high-priority client accounts.The ideal candidate will have 3+ years of experience in SaaS product support and possess strong analytical,...
-
Dublin, Dublin City, Ireland Headhunt International Full timeLithuanian Customer Support OpportunityWe are looking for a skilled and enthusiastic individual to join our team as a Customer Service and Technical Support Specialist in Athens, Greece.About the RoleThe successful candidate will be responsible for providing exceptional customer service and technical support to clients across Europe.They will identify...
-
IT Technical Expert
2 days ago
Dublin, Dublin City, Ireland Additional Resources Ltd. Full timeAbout UsWe provide software products for oral health services and are now looking for a skilled IT Technical Expert to join our team. This is a fantastic opportunity to work with a dynamic team and further enhance your career.Job Overview:The role of the IT Technical Expert involves providing technical support, troubleshooting issues, and assisting with...
-
Dublin, Dublin City, Ireland Specialist Technical Services Full timeSpecialist Technical Services is seeking passionate individuals to join our team as pre-apprentices in electrical engineering. This is an excellent opportunity to develop your skills and knowledge in a dynamic and supportive environment.What's in It for You?Globally Recognised CertificationReal-World Training ExperienceJob Stability and Opportunities for...
-
Technical Customer Service Expert
2 days ago
Dublin, Dublin City, Ireland Amazon Full time**Key Skills and Qualifications**To succeed in this role, you will need:Fluency in FrenchBachelor's degree or experience in a technical customer service roleStrong knowledge of operating systems, networks, and internet fundamentalsExperience with cloud computing platforms, including AWS, Azure, and OpenStackSystem administration and network troubleshooting...
-
Dublin, Dublin City, Ireland Cpl Healthcare Full timeAre you a motivated and customer-focused individual looking to start your career in Technical Support? We are seeking a talented German-speaking Customer Support Technical Agent to join our team and deliver exceptional service to our B2B clients.In this role, you will have the opportunity to develop your skills in customer service, IT troubleshooting, and...
-
Technical Support Expert
20 hours ago
Dublin, Dublin City, Ireland Wix Full timeCompany OverviewWix is a global company with around 5,500 employees in 22 countries. We've launched over 40 products and serve over 278 million users and their visitors worldwide.Job DescriptionAs a Customer Care Expert, you'll be responsible for providing top-notch support to our users. This involves understanding their business needs, guiding them to...
-
Customer Service Expert
1 day ago
Dublin, Dublin City, Ireland Artizan Catering Ltd Full timeAs a Customer Service Expert at Artizan Catering Ltd, you will be responsible for delivering exceptional customer service and ensuring that every customer has a positive experience.Your key responsibilities will include taking customer orders, handling transactions accurately, maintaining cleanliness and organization of the coffee bar, and following health...
-
Technical Support Expert
1 day ago
Dublin, Dublin City, Ireland Amazon Full timeAbout the Team:The AWS Trust and Safety team is a global group dedicated to protecting against abusive use of AWS services while building trust with customers, partners, and stakeholders. Our team members display a solid understanding of AWS's cloud infrastructure, strong technical knowledge, and the ability to exercise sound judgment on complex and...
-
Technical Support Engineer
20 hours ago
Dublin, Dublin City, Ireland TN Ireland Full timeAre you passionate about delivering exceptional technical support to customers using Amazon Web Services (AWS)? Do you want to work with a talented team that values collaboration and innovation? At TN Ireland, we're looking for a Technical Support Engineer to join our Cloud Services team. As a Technical Support Engineer, you will be responsible for solving...
-
Field Customer Service Technician
4 weeks ago
Dublin, Dublin City, Ireland Expert Executive Recruiters (EER Global) Full timeJob Summary:Our client is looking for a skilled Field Service Technician to join their expanding team in France. The ideal candidate will be instrumental in installing, maintaining, servicing, and troubleshooting multi-disciplinary machines and software to ensure optimal performance and customer satisfaction. This role is critical in supporting customers...
-
Aircraft Leasing Technical Support Expert
2 days ago
Dublin, Dublin City, Ireland GKR Search and Selection Full timeJob OverviewA highly skilled technical professional is required to oversee aircraft compliance, manage maintenance reserves, and provide technical expertise during transitions, inspections, and lease negotiations.Key Responsibilities:Monitor and supervise aircraft technical performance and maintenance programs.Manage records for aircraft, engines, and...
-
Customer Service Expert
3 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeWhat We OfferWe offer a range of opportunities for professional development and growth. Our team is dedicated to helping you succeed in your career as a Customer Service Expert.You will have the chance to work with a variety of insurance products, develop your sales skills, and provide exceptional customer service to our clients.RequirementsAPA or CIP...
-
Managed Services Expert
1 day ago
Dublin, Dublin City, Ireland Global Technology Solutions Ltd. Full timeOur VisionAt Global Technology Solutions Ltd., we envision a future where technology empowers businesses to thrive. As a Managed Services Expert, you will play a critical role in helping us achieve this vision by providing expert technical support to our customers and driving innovation within our organization.ResponsibilitiesTechnical Leadership: Provide...
-
Technical Customer Support
3 weeks ago
Dublin, Dublin City, Ireland Zoom Full timeWhat You Can ExpectYou will support our Workvivo customers with queries, troubleshooting, and building out a repository of helpful resources. You will build an extensive knowledge of the Workvivo platform and act as Voice of the Customer. This role also works with our Product team sharing customer insights to improve the Workvivo product.About The...
-
Technical Service Expert
3 days ago
Dublin, Dublin City, Ireland September Consulting Ltd Full timeJob OverviewSeptember Consulting Ltd is seeking a Technical Service Advisor to join our team in Dublin. As a Technical Service Advisor, you will play a critical role in delivering exceptional customer service to drivers and clients. You will be responsible for managing service bookings, breakdowns, and vehicle care advice, as well as liaising with service...