Customer Service and Technical Support Specialist

5 days ago


Dublin, Dublin City, Ireland Headhunt International Full time

Lithuanian Customer Support Opportunity

We are looking for a skilled and enthusiastic individual to join our team as a Customer Service and Technical Support Specialist in Athens, Greece.

About the Role

The successful candidate will be responsible for providing exceptional customer service and technical support to clients across Europe.

They will identify customers' needs and deliver appropriate solutions, including sales, and guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner.

In addition to their core responsibilities, they will have the opportunity to develop their skills and knowledge through ongoing training and professional development programs.

Key Responsibilities
  • Provide exceptional customer service and technical support
  • Identify customers' needs and deliver appropriate solutions
  • Guide customers through billing inquiries and transactions
Requirements

To be successful in this role, you must be fluent in Lithuanian and possess excellent communication skills.

You should also have sales experience with consumer products and services, technical research skills to troubleshoot customer problems, and advanced internet research skills.

A positive and adventurous attitude, combined with a willingness to learn and grow, is essential for success in this role.

What We Offer
  • Competitive monthly salary plus bonuses
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth and development opportunities


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