Manager, Sales Operations

7 days ago

Dublin, Ireland Salesforce Full time

Manager, Sales OperationsApply remote type Office - Flexible locations Ireland - Dublin time type Full time posted on Posted 8 Days Ago job requisition id JR282782
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM.
Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.
And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world.
If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.
An exciting opportunity to be a part of Salesforce Finance and the Revenue Operations Team.
The Manager, Sales Operations is a people leader with a broad expertise in industry and operational practices that has strong leadership and team development skills.
The Manager will be responsible for a team providing pre-sales internal support and guidance to Account Executives and Renewal Managers on contract negotiations, quoting support, ongoing account license management, booking metrics, approvals, and escalations.
The ideal candidate will have the ability to drive successful outcomes amongst ambiguity and apply judgment independently to complex situations that require in-depth analysis and coordination across multiple departments.
They will also help mentor and coach team members to meet company objectives and individual goals.
Responsibilities Include: Build strong relationships with Sales Leaders and provide guidance to them and their teams on complex Sales transactions.Hire, train, and develop top talent.Coach and mentor a team of Contract Specialists to ensure consistent team development, growth, and performance.Take accountability for measuring and achieving team success metrics.Work with business partners in Revenue Recognition, Collections, Deal Desk, and Legal to execute on deals and resolve any contract/customer issues.Handle escalations and make informed decisions that drive successful outcomes.Participate in and manage resources for any Sales Operations related projects.Manage approvals related to any Sales Ops deal attributes or CSAT issues.Ensure compliance with all company policies and SOX controls for both yourself and your team members.Understand, challenge, and bring solutions to enhancing current policies/procedures while increasing consistency and efficiency.Required Skills/Experience: Bachelors degree or equivalent combination of education and experience.Prior management experience and or training preferred.6+ years sales, sales operations, or sales support experience.Excellent interpersonal skills; ability to articulate verbally and written, willingness to appropriately debate difficult issues; ability to think quickly.Ability to excel in a fast growing/fast paced environment delivering accuracy while managing to deadlines where adaptability is imperative.Ability to understand broader business and financial issues, juggle multiple projects and tasks, and to work with deadlines in a fast paced environment.Salesforce application experience.Accommodations: If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement: At Salesforce we believe that the business of business is to improve the state of our world.
Each of us has a responsibility to drive Equality in our communities and workplaces.
We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.
Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
Salesforce does not accept unsolicited headhunter and agency resumes.
Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.

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