Payments Supervisor

4 days ago

Dublin, Dublin City, Ireland Sei Investments Company Full time

SEI Investments is a leading global provider of asset management and investment technology solutions.
The company's innovative solutions help corporations, financial institutions, financial advisors, and affluent families create and manage wealth.
SEI is a people-focused organization that encourages and recognizes employee development as a critical component in the provision of excellent client service.
An open, collaborative, and detail-oriented environment underpins this business objective. While the parent company has its principal offices in the United States, the SEI Group comprises operating subsidiaries in the EU, UK, Cayman Islands, and Canada.
The SEI Group's operations in Ireland are carried out through three entities based in Dublin that conduct the Group's business of managing proprietary UCITS and AIF funds, as well as providing administration and depositary services to funds established by third-party investment managers.
Position Description: The Fund Accounting Supervisor (Payments Team) will be responsible for supporting team management in running the daily operations of the Fund Accounting Payment team.
The Supervisor will assist the team with daily functions, in addition to being responsible for the development and growth of the staff.
The individual will maintain a good working relationship with banking providers, clients, as well as internal relationships with Fund Accounting teams and other departments within SEI.
The individual will ensure premier client service standards are achieved within specified deadlines and according to best practice operations.
What you'll do: Serve as the main operational contact for a range of banking providers utilized by various clients;Act as the main operational contact internally for all Fund Accounting teams and for clients where necessary;Fully support the Manager in all aspects of the day-to-day management of the team;Ensure all established processing procedures and controls are completed accurately and in a timely manner;Assist in the development and implementation of departmental procedures;Review and approve payments prepared by the team, ensuring adequate supporting documentation and controls are followed;Gain a comprehensive understanding of all banking provider systems utilized across the client base;Error and query resolution on a timely basis (with documentation);Meet daily banking provider deadlines;Cover the input and review of all payments using a variety of systems when required;Enforce adherence to service standards and specified deadlines;Supervise, train, coach, and mentor colleagues/new staff on systems, processing, procedures, and job responsibilities;Develop and motivate staff within the team;Provide feedback to the Manager regarding employees' ongoing performance, development, and performance appraisals;Evaluate and provide initial versions of direct report performance appraisals;Work with the Manager to ensure employees adhere to company policies and procedures;Generate ideas and ongoing assessment and improvement of the operational service model;Maintain good working relationships with external banking providers, clients, and internal relationship managers and other business units within SEI;Work on projects and ad hoc tasks as required;Champion HR policies and ensure all are applied and maintained;Carry out all duties assigned to your role under the Company's Safety Statement, ensuring Health, Safety, and Well-being for all employees for whom you have responsibility.What you bring to the table: 3+ years of financial services background with experience in payments;Experience in supervisory and/or coaching/mentoring;Knowledge of various banking systems is a plus;Fluency in the English language (both verbal and written) is essential;Strong administrative skills;P.C.
proficient;Third Level Degree in Finance or related field.Attributes we value: Strong oral and written communication skills;Initiative and ownership of assigned responsibilities;Positive 'can do' attitude with excellent problem-solving skills;Detail-oriented;Team player;Excellent interpersonal and customer service skills;Strong organizational skills;Ability to work to tight deadlines;Ability to multi-task, prioritize work, and manage time to maximize efficiency;Flexible and adaptable.Benefits you can expect: Healthcare for yourself, your spouse, and any dependents up to the age of 18 years.
Pension Scheme.
Tax Saver Travel Benefits.
Bike to Work Scheme.
On-site Gym with Fitness Classes and 1:1 PT Sessions.
Club Supplement.
Education Assistance.
Competitive Family & Annual Leave Entitlements, as well as 2 Paid Volunteer Days per year.
Life Assurance.
Annual Employee Share Participation Scheme.
We are focused on ensuring a healthy work-life balance and offer a hybrid working model and flexible working hours.
SEI is an Equal Opportunity Employer and so much more… We recognize that our people are our most valuable asset and are (literally) invested in your success; we know that a healthy, happy, and motivated workforce is key to our continued growth.
We are focused on ensuring a healthy work-life balance and offer our employees benefits which include private medical care for you and your family, an educational assistance scheme, and actively encourage work-life balance.

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