Relationship Manager, Emea

2 days ago

Dublin, Dublin City, Ireland Tbwa ChiatDay Inc Full time

We're on a mission to make it possible for every person, team, and company to tailor their software to solve any problem and take on any challenge.
Computers may be our most powerful tools, but most of us can't build or modify the software we use on them every day.
At Notion, we want to change this with focus, design, and craft.
We've been working on this together since 2016, and have customers like Pixar, Mitsubishi, Figma, Plaid, Match Group, and thousands more on this journey with us.
Today, we're growing fast and excited for new teammates to join us who are the best at what they do.
We're passionate about building a company as diverse and creative as the millions of people Notion reaches worldwide.
Notion is an in-person company, and currently requires its employees to come to the office for two Anchor Days (Mondays & Thursdays).
About The Role:The Relationship Manager is part of the Notion Sales organization who works closely with cross-functional partners inside and outside of GTM.
This individual owns the relationship with the accounts they cover, mostly W2W customers in EMEA who adapted Notion from the early phase.
This includes a specific focus on retaining their existing paid footprint and ensuring their long-term success with their decision makers, who are primarily executives.
As part of this focus, Relationship Managers are measured on their book of business retention and ensuring we have predictable renewals that happen in a timely manner.
What You'll Achieve:Founding member of the Relationship Management Team: The Relationship Manager role is new at Notion.
You will be a founding member of this team working with some of our most innovative customers
You'll join at the perfect time to shape how we grow from here.First Point of Contact: You will be the first line of contact for all our customer's needs and summarise key learnings back to our leadership teams.
This includes forecasting a healthy and predictable revenue business for your territory.Meaningfully shape our future product: As you engage with customers, you'll gain insights to help us serve them better — and work with the product to inform what we do next.Elevate your skills as we tackle our most impactful challenges: We've achieved more than teams 10x our size in less time — and there's so much more to do and learn.Cross-functional partnership: Work with CSM team to identify at-risk accounts and put together a strategy to mitigate identified risk, ensure customer satisfaction, and secure the renewal.Skills You'll Need to Bring:3+ years of experience in account management/renewal management, preferably in a high-volume environment.Ability to think systematically and operationally, with a focus on identifying and analysing processes and workflows, to service a large set of customers.Proven track record of meeting or exceeding renewal targets and revenue objectives.Strong negotiation, presentation, and closing skills.Ability to build strong relationships with customers and internal stakeholders.Excellent analytical and problem-solving skills.Nice to Haves:This role requires the ability to communicate trends, risks, and recommendations to leadership and cross-functional teams to adjust operational strategies and lead the direction of the development of new retention initiatives.We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers.
If you're excited about a role but your past experience doesn't align perfectly with every bullet point listed in the job description, we still encourage you to apply.
If you're a builder at heart, share our company values, and are enthusiastic about making software toolmaking ubiquitous, we want to hear from you.
Notion is proud to be an equal opportunity employer.
We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic.
Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law.
Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.
If you need assistance or an accommodation due to a disability, please let your recruiter know.
Apply for this job
#J-18808-Ljbffr

  • Relationship Manager, EMEA

    3 weeks ago

    Dublin, Dublin City, Ireland Monograph Full time

    About Us:We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them every day. At Notion, we want to change this with focus, design, and craft.We've been...

  • Customer Relationship Manager

    18 hours ago

    Dublin, Dublin City, Ireland Rippling Full time

    Rippling provides a unified platform for businesses to manage HR, IT, and finance operations. By streamlining workforce systems, we enable companies to focus on growth and innovation.We're seeking a skilled Technical Account Manager to join our EMEA Global TAM team. As a key member of our team, you'll be responsible for delivering exceptional customer...

  • Only 24h Left Relationship Manager, EMEA

    3 weeks ago

    Dublin, Dublin City, Ireland Monograph Full time

    About Us:We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them every day. At Notion, we want to change this with focus, design, and craft.We've been...

  • EMEA Business Operations Manager

    18 hours ago

    Dublin, Dublin City, Ireland TikTok Full time

    About the RoleThis role is focused on driving business growth and operational excellence within our SMB team in EMEA. As a Business Operations Lead, you will partner with the Head of SMB of EMEA and manage a team of Project + Operations Managers.Main Responsibilities:Project Execution: Ensure effective project execution, managing timelines, resources, and...

  • EMEA Financial Operations Manager

    2 days ago

    Dublin, Dublin City, Ireland Taoglas Limited Full time

    **Job Title:** EMEA Financial Operations ManagerWe are seeking an experienced EMEA Financial Operations Manager to join our team. The successful candidate will be responsible for leading the financial operations team in EMEA, ensuring the complete, accurate, and timely closing of monthly and quarterly books for multiple entities, as well as supporting...

  • EMEA Compensation and Benefits Manager

    2 days ago

    Dublin, Dublin City, Ireland Cpl Healthcare Full time

    Cpl Healthcare is currently seeking an EMEA Compensation and Benefits Manager to join their team. This role will be based in Dublin city centre, with the option to work from home two days a week.The ideal candidate will have extensive experience in compensation and benefits, with a focus on EMEA markets. They will possess strong technical ability, excellent...

  • Technical Account Manager, EMEA

    3 weeks ago

    Dublin, Dublin City, Ireland Rippling Full time

    Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.Take onboarding, for example. With Rippling,...

  • Technical Account Manager, EMEA

    3 weeks ago

    Dublin, Dublin City, Ireland Rippling Full time

    Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.Take onboarding, for example. With Rippling,...

  • EMEA Design Manager

    1 day ago

    Dublin, Dublin City, Ireland Ethos Engineering Full time

    About this Role:We are looking for an experienced Engineering Services Director to join our team in the EMEA region. As a Senior Mechanical Design Engineer, you will be responsible for delivering high-quality mechanical design solutions to clients across various industries.Your key responsibilities will include:Managing project delivery while building and...

  • General Manager Emea

    3 days ago

    Dublin, Dublin City, Ireland Univar Full time

    We value passion, energy, and enthusiasm to ignite transformation in our industry.Start your career journey with ChemPointBe part of our team that is transforming the chemical, ingredient, and industrial finished products industry.Primary Purpose: The ChemPoint EMEA Business Director is the on-site leader of the ChemPoint EMEA business, as well as a member...

  • EMEA Travel Services Manager

    2 days ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    Job Description:As our ideal candidate, you will be responsible for overseeing daily travel operations within TN Ireland's EMEA region. Your primary focus will be on ensuring seamless travel experiences for our employees, while maintaining strong relationships with external suppliers and stakeholders.You will play a key role in monitoring adherence to...

  • GSOC Manager, EMEA

    2 weeks ago

    Dublin, Dublin City, Ireland TikTok Full time

    About The Team The Physical Security department is responsible for the overall security of the company's personnel, physical assets and facilities. Based on security risks, the team establishes and continuously improves security policies, procedures & standards, infrastructure, human and technical preventive measures, employee security awareness, alarm and...

  • EMEA Contracts Manager for G&G International

    2 weeks ago

    Dublin, Dublin City, Ireland Gather & Gather ROI Full time

    EMEA Contracts Manager for G&G International - EMEA Contracts Manager for G&G International 80,000 - 100,000 per annum + amazing benefits Dublin At Gather & Gather, we are known as one of Ireland & the UK's most distinctive workplace catering experts, we are...

  • EMEA Contracts Manager for G&G International

    1 week ago

    Dublin, Dublin City, Ireland Gather & Gather ROI Full time

    EMEA Contracts Manager for G&G International - EMEA Contracts Manager for G&G International 80,000 - 100,000 per annum + amazing benefits Dublin At Gather & Gather, we are known as one of Ireland & the UK's most distinctive workplace catering experts, we are...

  • EMEA Project Delivery Manager

    4 weeks ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    Social network you want to login/join with:EMEA Project Delivery Manager (PDM) – Electronic Security Solutions, Bracetown Business ParkLocation: Bracetown Business Park, IrelandJob Category:OtherEU work permit required:YesJob Reference:Job Views: 8Posted:21.01.2025Expiry Date:07.03.2025Job Description:EMEA Project Delivery Manager (PDM) – Electronic...

  • Account Relationship Manager, Tbwa Chiat/Day Inc.

    2 days ago

    Dublin, Dublin City, Ireland Tbwa ChiatDay Inc Full time

    About the RoleThe Account Relationship Manager plays a critical part in our sales organization, working closely with cross-functional partners inside and outside of GTM.This individual is responsible for owning relationships with key accounts, primarily W2W customers in EMEA who adopted Notion from its early phase.The goal is to retain existing paid...

  • Client Relationship Manager

    2 days ago

    Dublin, Dublin City, Ireland Google Inc. Full time

    About the Role:We're seeking a seasoned professional to join our team as a Business Growth Consultant, responsible for driving revenue growth and expanding our client base in EMEA. As a trusted advisor, you'll work closely with clients to understand their unique challenges and develop customized solutions that meet their online marketing objectives.Key...

  • EMEA Engagement Management Lead

    3 days ago

    Dublin, Dublin City, Ireland Openai Full time

    Job Description As an AI Customer Success Director, you will be responsible for driving the successful deployment and adoption of OpenAI's products across EMEA. This includes overseeing strategic implementations, managing customer relationships, and developing scalable systems and processes. In this role, you will lead a team of Engagement Managers to...

  • EMEA Business Development Manager

    18 hours ago

    Dublin, Dublin City, Ireland Google Inc. Full time

    About the JobAt Google Inc., we partner with businesses of all shapes and sizes to help them grow their online presence. As an EMEA Business Development Manager, you will be responsible for delivering against ambitious quarterly business and product growth goals.You will work closely with our marketing teams to identify high-potential businesses and...

  • Client Relationship Manager

    1 hour ago

    Dublin, Dublin City, Ireland Lincoln Recruitment Ltd Full time

    Lincoln Recruitment Ltd is working with a leading global employer branding and online recruitment platform to find an experienced Customer Success Manager. The successful candidate will be responsible for managing a portfolio of mid-market clients across the EMEA region, ensuring they get the most out of our client's products.About the JobThis is a critical...