Operations Administrator

1 week ago


Dublin, Dublin City, Ireland Zurich 56 Company Ltd Full time

Operations Administrator (Hybrid) - Permanent and Fixed Term Contracts availableZurich Life Assurance plc is looking for an Operations Administrator to focus on understanding and responding to what matters to customers.
We are looking for a highly motivated individual with excellent communication skills.
Successful candidates will gain a thorough knowledge of the workings of a life office by working in a dynamic environment handling queries and requests relating to products which range across Corporate and Individual Pensions, Investments & Protection Plans.
This role may be available part-time or full-time.
This is because we want the best people for our roles, and we recognize that sometimes those people aren't available full-time.
Please talk to us at interview about the flexibility you may need.
Your RoleAs an Operations Administrator, your main responsibilities will include, but not necessarily be limited to, the following:
Ensuring that our customers come first is a key responsibility of the role.Processing all client/member requests through the new business stage/life cycle of their policies.
This will involve ensuring that requests are processed in accordance with product rules and the company's processes and procedures.Dealing with clients/members and brokers/employers and other stakeholders over the phone.Interacting with other areas of the business e.g.
Sales, Propositions, Compliance etc.
to improve how we work.Your Skills and ExperienceAs an Operations Administrator, your skills and qualifications will include:
Good working knowledge of Microsoft Word, Excel.Third Level Qualification in relevant area.Have achieved or be making significant progress towards a relevant professional qualification that meets Central Bank Minimum Competency Requirements.Previous administration experience an advantage.Excellent attention to detail.Excellent inter-personal skills.Ability to work in a dynamic team environment.Well organized, results driven and capable of working to tight deadlines.Good communicator with excellent interpersonal skills.Additional InformationPrimary work location is Blackrock, Co. Dublin.
If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button "Apply online".

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