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Research & Communications Manager
2 weeks ago
Company: Irish Life Group Services Limited
Full Time Permanent positionHybrid role based in our City Centre officesWhat we offer We have embraced a hybrid working model for most of our positions, which means that you can enjoy a balanced approach of working from home for part of the week and working from the office for the remainder of the week.
We offer a comprehensive benefits package including competitive salaries and bonuses, robust Learning and Development support, excellent Defined Contribution pension and comprehensive Wellbeing initiatives and support to name but a few.
Irish Life's Exo Hub was established in 2019 to accelerate technology driven innovation in close collaboration with the Irish Life solutions teams.
A key part of this is to drive the curiosity and culture of the organisation.
We organise ourselves across 3 pillars of activity; Exploration, Experimentation and Execution.
Role OverviewThis role reports to the Head of Research and Innovation Partnerships and is responsible for developing & delivering a communication & engagement strategy for ExO hub.
This person will ensure we are meeting the needs of all our stakeholders to support delivery of our strategic agenda.
More specific responsibilities will includeResearch Support and Content Production:
- Conduct research on key trends and source insightful material from academia, service providers, information platforms, and domain authorities.
- Gather and summarise insights from live external and internal sources, including meetings, engagements, presentations, and interviews.
- Assist the Team Lead and the ExO Hub Innovation team in designing and producing compelling communications across various media formats, including documents, decks, videos, and podcasts.Content Distribution, Communications & Engagement Strategy:
- Develop and deliver a Communications & Engagement Strategy in collaboration with the Head of Research and Partnerships.
- Build a Content Hub to lead the communications agenda, ensuring timely, high-quality information delivery about initiatives and activities to relevant audiences.
- Influence thinking, drive action, and inform execution and decision-making through effective and timely content distribution.Leadership Support, Events & Logistics:
- Support leadership in delivering presentations, updates, and communication requirements.
- Support the logistical planning and execution of strategy research trips and engagements.
- Organise and deliver successful Community Engagement Events and Seminars in collaboration with the Head of Research & Partnerships.Brand building, Storytelling and Communication Standards:
- Develop storytelling capabilities across the team.
- Define and set communications standards for the team.
- Lead and influence the building of the team's 'Brand' within the organisation.Measurement and Improvement:
- Develop and manage a communications and engagement measurement dashboard with appropriate KPIs.
- Ensure continuous improvement in communications and engagement.What you will need to be successful in the roleEnthusiastic, well organised & delivery focusedPersonable with excellent communication skillsRelationship Management experience with a deep understanding of the importance of stakeholder management & engagementStrong ability to influence at all levels with a view to engaging and creating buy-in to support delivery of strategic goalsExperience in design, production and marketing content, communication creation and distribution for multiple audience typesTechnical expertise and understanding of building an engagement / communication platform is an advantageAbility to deliver initiatives and projects with multiple stakeholders to strict deadlines and to the highest standardWorks on own initiative, can manage the work of others as necessary and effectively collaborateProactive with a continuous drive for improvementAbout usIrish Life is one of Ireland's largest financial institutions with a presence across a range of financial services markets.
We are one of Ireland's leading financial services groups with over 1.5 million customers.
For over 80 years, we've been helping people to look after their life insurance, pension and investment needs, and more recently their health insurance.
Irish Life is proud to be an Equal Opportunities employer.
We have created an environment of inclusion and growth to help people achieve their potential, to ensure they can bring their whole selves to work and to feel valued.
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