Customer Support Representative

4 days ago

Dublin, Dublin City, Ireland Playrix Full time

Customer Support Representative (Japanese) Playrix is the largest gaming company in Europe and is among the top 3 most successful mobile developers in the world.
We have created such hit games as Gardenscapes, Fishdom, Manor Matters, Homescapes, Wildscapes, and Township, which have been downloaded more than 2 billion times.
Over 100 million people play our games every month.
We are currently seeking a dynamic Customer Support Representative with proficient knowledge of Japanese.
By joining us, you'll have the opportunity to assist and support the players of games enjoyed by millions of people worldwide.
Apply Tasks Being a go-to expert who provides tech support for our free-to-play mobile games' multiple platforms (manage player tickets with the help of support engineers) Engaging with a global player base, offering technical advice and assistance Identifying, prioritizing, and swiftly resolving issues, collaborating with diverse departments such as production, QA, design, programming, legal, and marketing for seamless solutions Using your research skills to come up with solutions and enhance our support services Requirements Excellent communication skills in English, both verbal and written Excellent communication skills in Russian, both verbal and written Excellent communication skills in Japanese, both verbal and written A knack for swiftly grasping technical concepts and explaining them to users with different levels of technical expertise Experience playing mobile games is preferred Our Perks Healthcare We reimburse online sessions with a psychologist and offer you and your children healthcare, including dental insurance and treatment for COVID-19.
Work-life balance We offer a generous amount of paid vacation days and sick leave.
In special circumstances, additional days off can be requested.
Professional development and education We reimburse participation in relevant conferences and courses, and regularly conduct internal bootcamps.
We also provide access to discounted English language courses.
Entertainment and merch Every year we hold hundreds of events around the world, including contests, sports challenges, parties, hackathons, and offline events for individual teams.
Fitness We support leading a healthy lifestyle and offer reimbursement for gym memberships, or fitness app subscriptions.
Community involvement We launch charity projects and support the initiatives of employees through our grant competition.

  • Customer Support Representative

    6 days ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    Social network you want to login/join with:Customer Support Representative (Russian), DublinClient:PlayrixLocation:Dublin, IrelandJob Category:OtherEU work permit required:YesJob Reference:d4e5e85d19a6Job Views:2Posted:28.03.2025Expiry Date:12.05.2025Job Description:Customer Support Representative (Russian)Playrix is the largest gaming company in Europe and...

  • Customer Support Representative

    4 days ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    Social network you want to login/join with:Customer Support Representative (French), DublinClient:PlayrixLocation:Dublin, IrelandJob Category:OtherEU work permit required:YesJob Reference:137e81c4b661Job Views:8Posted:15.03.2025Expiry Date:29.04.2025Job Description:Customer Support Representative (French)Playrix is the largest gaming company in Europe and is...

  • Customer Support Representative

    4 days ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    Social network you want to login/join with:Customer Support Representative (German), DublinClient:PlayrixLocation:Dublin, IrelandJob Category:OtherEU work permit required:YesJob Reference:a14e36e222faJob Views:6Posted:15.03.2025Expiry Date:29.04.2025Job Description:Customer Support Representative (German)Playrix is the largest gaming company in Europe and is...

  • Customer Support Representative

    4 days ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    Social network you want to login/join with:Customer Support Representative (Japanese), DublinClient:PlayrixLocation:Dublin, IrelandJob Category:OtherEU work permit required:YesJob Reference:ac26fd1aa1c2Job Views:7Posted:15.03.2025Expiry Date:29.04.2025Job Description:Customer Support Representative (Japanese)Playrix is the largest gaming company in Europe...

  • German Customer Support Representative

    7 hours ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    Social network you want to login/join with:German Customer Support Representative, DublinClient:spotonconnectionsLocation:Dublin, IrelandJob Category:OtherEU work permit required:YesJob Reference:044bc7165166Job Views:2Posted:02.04.2025Expiry Date:17.05.2025Job Description:Our company is looking for a passionate and talented German Speaker to join our team...

  • Customer Support Representative

    5 hours ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    We are seeking a highly skilled Customer Support Representative to join our team at TN Ireland.Job DescriptionThe successful candidate will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded. Additionally, they will provide technical support and guidance to customers, as well as assist...

  • Customer Support Representative

    4 days ago

    Dublin, Dublin City, Ireland Playrix Full time

    Customer Support Representative (Russian) Playrix is the largest gaming company in Europe and is among the top 3 most successful mobile developers in the world.We have created such hit games as Gardenscapes, Fishdom, Manor Matters, Homescapes, Wildscapes, and Township, which have been downloaded more than 2 billion times.Over 100 million people play our...

  • Customer Support Representative

    4 days ago

    Dublin, Dublin City, Ireland Playrix Full time

    Customer Support Representative (French) Playrix is the largest gaming company in Europe and is among the top 3 most successful mobile developers in the world.We have created such hit games as Gardenscapes, Fishdom, Manor Matters, Homescapes, Wildscapes, and Township, which have been downloaded more than 2 billion times.Over 100 million people play our games...

  • Customer Support Representative

    4 days ago

    Dublin, Dublin City, Ireland Playrix Full time

    Customer Support Representative (German) Playrix is the largest gaming company in Europe and is among the top 3 most successful mobile developers in the world.We have created such hit games as Gardenscapes, Fishdom, Manor Matters, Homescapes, Wildscapes, and Township, which have been downloaded more than 2 billion times.Over 100 million people play our games...

  • Customer Support Representative

    7 days ago

    Dublin, Dublin City, Ireland Boundlessfellows Full time

    Squarespace is a design-driven platform empowering entrepreneurs to build brands and businesses online. We are seeking a Customer Support Representative to join our team, providing exceptional customer experiences for our global customers.About the RoleRespond to customer inquiries via live chat and email in a timely manner.Troubleshoot and guide customers...

  • Customer Support Representative

    4 days ago

    Dublin, Dublin City, Ireland Fastenal Europe Full time

    Customer Support Representative Location: Unit 6 Westlink Industrial Estate Kylemore Road, Ballyfermot Dublin 10 Mode: Part-time Competitive salary Key responsibilities: Business to Business Sales of industrial supplies, PPE equipment and moreLiaising with customers, offering guidance and adviceManaging inventory within customer facilitiesManaging and...

  • Customer Support Representative

    3 weeks ago

    Dublin, Dublin City, Ireland Playrix Full time

    Customer Support Representative (German) Playrix is the largest gaming company in Europe and is among the top 3 most successful mobile developers in the world. We have created such hit games as Gardenscapes, Fishdom, Manor Matters, Homescapes, Wildscapes, and Township, which have been downloaded more than 2 billion times. Over 100 million people play...

  • Customer Support Representative

    4 weeks ago

    Dublin, Dublin City, Ireland Playrix Full time

    Customer Support Representative (French) Playrix is the largest gaming company in Europe and is among the top 3 most successful mobile developers in the world. We have created such hit games as Gardenscapes, Fishdom, Manor Matters, Homescapes, Wildscapes, and Township, which have been downloaded more than 2 billion times. Over 100 million people play...

  • Norwegian Customer Support Representative

    5 hours ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    Job OverviewTN Ireland is a leading IT company based in Dublin, and we are looking for a talented Norwegian customer support representative to join our team. In this role, you will assist clients and provide expert advice on our products and services.

  • Customer Support Representative

    7 days ago

    Dublin, Dublin City, Ireland The Digital Hub Full time

    MEG is on a mission to drive a culture of quality improvement in healthcare. With UX at the core of everything we do, we are creating innovative technology solutions for frontline healthcare workers, primarily to improve quality standards and patient safety.Already working with world-leading hospitals around the world, MEG is continuing its expansion to...

  • Customer Support Representative

    5 days ago

    Dublin, Dublin City, Ireland PhoneWatch Full time

    At PhoneWatch, we're passionate about providing exceptional customer service. Our 24-hour Alarm Receiving Centre (ARC) is the heart of our operations, and we're looking for a skilled Customer Support Representative to join our team.Company OverviewAs Ireland's largest home safety company, PhoneWatch protects over 120,000 homes and small businesses...

  • Customer Support Representative

    2 weeks ago

    Dublin, Dublin City, Ireland Fastenal Europe, Ltd. Full time

    Customer Support RepresentativeLocation:Unit 6 Westlink Industrial EstateKylemore Road, BallyfermotDublin 10Mode: Part-timeCompetitive salaryKey responsibilities:Business to Business Sales of industrial supplies, PPE equipment and moreLiaising with customers, offering guidance and adviceManaging inventory within customer facilitiesManaging and documenting...

  • Customer Support Representative

    11 minutes ago

    Dublin, Dublin City, Ireland Fastenal Europe, Ltd. Full time

    Customer Support RepresentativeLocation:Unit 6 Westlink Industrial EstateKylemore Road, BallyfermotDublin 10Mode: Part-timeCompetitive salaryKey responsibilities:Business to Business Sales of industrial supplies, PPE equipment and moreLiaising with customers, offering guidance and adviceManaging inventory within customer facilitiesManaging and documenting...

  • German Customer Support Representative

    4 days ago

    Dublin, Dublin City, Ireland Spotonconnections Full time

    Our company is looking for a passionate and talented German Speaker to join our team as a Customer Support Representative.As a Customer Support Representative, you will be responsible for answering phone calls and resolving customer complaints promptly.You will also be responsible for meeting customer's expectations.If you think you're fit for this position...

  • Customer Support Representative

    3 weeks ago

    Dublin, Dublin City, Ireland Playrix Entertainment Full time

    Customer Support Representative (Spanish)About the CompanyPlayrix is one of the most successful mobile game development companies in the world. In terms of mobile application revenue, we rank first in Europe and are in the top 3 worldwide. Our games have been installed 2.3 billion times (that's a third of the world's population) and more than 30 million...