Sage CRM Support

6 days ago

Dublin, Ireland Innovate Skillsource Full time

Job Title: Sage CRM Support Specialist (Contractor)Location: Dublin (Hybrid Remote & Onsite as required)Contract Type: Part-time Contractor (Approx. 10 hours/month) About the Role Innovate Skillsource is seeking a Dublin-based contractor to provide ongoing support for our client, who use Sage CRM to manage member communications, document workflows, Mailchimp campaigns, and document sharing. This is a support-only role. Key Responsibilities Provide remote and occasional onsite support for Sage CRM usersTroubleshoot issues related to workflows, templates, and integrationsAssist with Mailchimp integration and campaign supportSupport user access, permissions, and minor configuration changesLiaise with Sage and third-party vendors when neededDocument support activities and maintain a log of issues/resolutions Requirements Proven experience supporting Sage CRM in a business environmentFamiliarity with Mailchimp integrations and CRM workflowsStrong communication and problem-solving skillsAvailability for occasional onsite visits in DublinAbility to work independently and manage time effectively Contract Terms Approx. 10 hours/month remote supportAdditional hours billed separatelyOnsite visits billed at agreed day/half-day ratesContractor must provide own equipment and workspace

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