Middle Office Manager

Shape your career with Citi in Dublin.
By
joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.
Team/Role Overview
The Securities & Derivatives Sr Manager is a senior management level position responsible for ensuring that the OTC Middle Office core functions are carried out accurately and within agreed deliverable timelines on a daily basis.
The Core MO functions within the team are Trade Capture, Confirmations, Settlements, Reconciliations and Reporting.
The person will be responsible for the management of the team globally and deliverables on a daily basis.
What you'll do
Manage the day to day deliverables within the team and all reporting to both external and internal clients, ensuring all tasks are completed.
Provide detailed analysis of escalated issues when necessary and recommend actions for resolution.
Review Operational Events/Issues and ensure relevant enhancements and preventative controls are put in place.
Conduct Service Reviews with Clients, report on KPI's and Issues.
Manage SOC1, Internal Audit Reviews, Risk & Control tasks.
Conduct Performance reviews of staff and regular one to ones and team meetings.
Onboarding of New Clients, Investment Managers, New Products and Funds.
Onboarding of clients to Trioptima Reconciliation Tool.
Develop and implement business initiatives, client solutions, or projects affiliated with derivatives.
Propose solutions to implement process improvements, client service enhancements, or overall technology enhancements.
Coordinate with internal and external clients to assess service quality and identify areas for improvement.
Coordinate and Collaborate with Internal Stakeholders – Fund Accounting, Change Management, Project Management, Product and Technology.
Create and maintain Management level Metrics for the Middle Office department.
What we'll need from you
Relevant experience in OTC Middle Office team
People management experience is an advantage
Consistently demonstrates clear and concise written and verbal communication skills.
Bachelor's Degree/University degree or equivalent experience
Experience of systems such as Market Trade Manager, Trioptima, Calypso an advantage.
What we can offer you
By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well.
Discover more
here.
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.
We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need?
Then apply to discover the true extent of your capabilities.

Job Family Group:
Operations - Transaction Services

Job Family:
Securities and Derivatives Processing

Time Type:
Full time

Most Relevant Skills
Please see the requirements listed above.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
Accessibility at Citi
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View Citi's
EEO Policy Statement
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