Customer Service Assistant

6 days ago

Cork, Cork, Ireland Boylesports Full time

Job Title: Customer Service Assistant Department: RetailReporting to: Shop ManagerLocation: Ballincollig Role PurposeYou will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach.
The day to day of the role will be to assist the Shop Manager and team with the smooth running of the store ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service.
The role encompasses the duty of opening and closing the business and on occasion you may be required to manage the operations of the shop.Key Responsibilities
Assist the Shop Manager and Assistant Manager with the day to day running of the shop.
Step up and guide shop operations in the absence of the Shop and Assistant Manager including being responsible for:
Opening and closing the shop
Managing and guiding the shop team
Cash management procedures
You will have the opportunity to manage on occasion which will lead to further development opportunities.
Ability to combine working in a fast-paced retail environment whilst undertaking training/on the job supports to continuously upskill and progress within the company.
Responsible for providing an outstanding customer experience for customers through a helpful, friendly and knowledgeable approach.
Accept bets as per procedure, accurately taking and processing customer bets through multiple channels which include but not limited to betting terminals and in shop transactions through the EPOS System in timely manner.
To act as a Brand Ambassador including introducing customers to the multi-channel/digital journey.
Ability to work under pressure and remaining calm whilst constantly looking for ways to improve yourself and the shop.
Keeping and maintaining shop presentation standards to a high quality throughout your working day.
Ensure that all procedures (safety, compliance and shop operations) are always followed.
Passionate about working within a team environment.
Adhere to Social Responsibility duties.
Knowledge, Skills and Experience Essential Skills and Experience
Customer service focused
Operate with trust and integrity
Flexibility as business operates 7 days a week
Be adaptable to shop environment
Great attention to detail and strong numeracy skills
An enthusiastic people person who can work on own initiative and as part of a team
A keen interest in Sporting industry/events and being confident to build rapport and relationships with customers.
Ambitious and driven to progress within the company
To promote the company brand and be results focused
Excellent communication skills
Problem solve and think creatively
Be organised, reliable and dependable
A proven good cash handing approach
Desirable Skills and Experience
Industry/Retail experience is welcomed but not essential as full training provided to expand your knowledge base on all things sport and betting related.
BoyleSports are an equal opportunities employer, and we welcome applications from all suitably qualified persons.

  • Customer Service Assistant

    5 days ago

    Cork, Cork, Ireland BOYLE Sports Full time

    Job Title: Customer Service AssistantDepartment: RetailReporting to: Shop ManagerLocation: Cork CityRole PurposeYou will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day to day of the role will be to assist the Shop Manager and team with the smooth running of...

  • Customer Service Assistant

    5 days ago

    Cork, Cork, Ireland BoyleSports Full time

    OverviewJob Title: Customer Service AssistantDepartment: RetailReporting to: Shop ManagerLocation: KanturkRole PurposeYou will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day to day of the role will be to assist the Shop Manager and team with the smooth running...

  • Customer Service Assistant

    1 week ago

    Cork, Cork, Ireland beBeeDriver Full time €35,000 - €55,000

    Delivering Excellent Customer Service">The role involves assisting the driver with deliveries, ensuring products are handled safely and securely.Key Responsibilities:Assist the driver in loading and unloading alcoholic beverages onto/off the delivery vehicle.Ensure all deliveries comply with company policies and legal requirements for alcohol...

  • Customer Service Assistant

    2 days ago

    Cork, Cork, Ireland Compass Group Ireland Full time

    OverviewJoin to apply for the Customer Service Assistant role at Compass Group Ireland.The role is a full-time position, 39 hours per week, Monday to Friday, daytime. This is a great opportunity to grow within a company that values individuality and invests in its employees.ResponsibilitiesPreparing delicious, high-quality food that delights our clients and...

  • Customer Assistant

    1 week ago

    Cork, Cork, Ireland Marks and Spencer Full time

    OverviewCustomer Assistant - Food (Nights) - DouglasJoin our team at M&S as a Customer Assistant in our Foods section, where you'll become a champion of our high-quality products, great value offers, and excellent customer service. This role involves night shifts; the unsocial premium (£3.00 p/h) is added for hours worked between 22:00-06:00. Applicants...

  • Customer Assistant

    2 weeks ago

    Cork, Cork, Ireland Marks and Spencer Full time

    OverviewJoin our team at M&S as a Customer Assistant in Operations, where you'll play a vital role in keeping our store running smoothly behind the scenes. We're looking for hardworking individuals who take pride in ensuring our products are delivered, organised, and ready for our colleagues and customers.Under 18 disclaimerThis job role involves operating...

  • Customer Service Representative

    2 weeks ago

    Cork, Cork, Ireland beBeeCustomer Full time €24,000 - €32,000

    Are you a customer-focused professional looking to kickstart your career? Do you have a passion for delivering exceptional service and making a difference in the lives of others?This exciting role offers the perfect opportunity to join our dynamic team and contribute to the success of our retail business.About the Job:Job DescriptionWe are seeking a Customer...

  • Customer Assistant

    2 weeks ago

    Cork, Cork, Ireland Marks and Spencer Full time

    OverviewJoin our team at M&S as a Customer Assistant in our Foods section, where you'll become a champion of our high-quality products, great value offers, and excellent customer service. We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are excited to share it with our customers.Shifts / DetailsSunday – 10:00...

  • Customer Assistant

    2 days ago

    Cork, Cork, Ireland Circle K Ireland Energy Group Limited Full time

    Come work with us Circle K, Lakeview Service Station, Lakeview, Midleton, Co.Cork, P25 N407 is now hiring for a Part-time, Customer Assistant.The Successful Candidate will: Work on a 15-hour weekly contract (2 days per week).Be fully flexible to work throughout the week.Great Perks Hourly rate of €13.50 per hour increasing to €16.87 per hour depending on...

  • Customer Service Representative

    2 days ago

    Cork, Cork, Ireland beBeeCustomer Full time €26,447 - €34,258

    Job OpportunityWe are seeking a motivated individual to join our team as a Customer Assistant.The ideal candidate will possess excellent communication and interpersonal skills, with the ability to provide outstanding customer service in a fast-paced environment.As a Customer Assistant, you will be responsible for maintaining a high level of customer...