Operations Manager

5 days ago

Kilkenny, Kilkenny, Ireland The Watershed Full time

This vacancy is a full-time 39 hours per week position, reporting directly to the Chief Executive Officer and offers a great opportunity for a rewarding career in the leisure industry Qualifications: Hons.
Business Degree, Batchelor of Business Level 7 or similar Experience: Minimum of three years business management experience with team and roster management experience; Key Competencies:Team leadership, adaptability, integrity, strong IT skills and written and oral communication skills Responsibilities: Team Leadership & Staff Management: be directly responsible for a team of full and part time staff in the department assigned to you; lead and manage all Watershed staff members when on duty in conjunction with the other Duty Managers; Business Development: maintain and grow the existing programs and bookings while driving the development of innovative new services; Customer Service: demonstrate customer service excellence by example; handle all customer enquiries and bookings associated with the department assigned to you; Financial Performance: maintain budgetary control and adherence, achieve income targets and manage expenditure; Health and Safety: ensure Health & Safety guidelines are adhered to at all times; implement Health and Safety management systems and related procedures; Facility Management: support the smooth running of the full facility while on duty including gym, pool, outdoor venues and indoor facilities; ensure all areas and departments within the full facility are operated and maintained to the highest standards when on duty; Liaise with sub-contracted engineers and service technicians to ensure full service is maintained throughout all departments; Admin responsibility - bookings/activities/events: ensure all bookings, events and activities are accurately recorded, input and communicated to the accounts and management teams; Staff Benefits: Competitive hourly rates DOE Payment during break periods Permanent contracts Free use of gym and swim facilities Staff training Uniform Staff discounts The Watershed is an equal opportunity employer and employment decisions are made without regard to ethnicity, race, religion, disability, gender, sexual orientation, family status or any other status protected by law.
Skills: Operational Management People Management KPI management Maintenance Management Benefits: Staff Discounts Parking Uniform Swimming Pool Gym Training Employee Assistance Programme

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