Senior Leadership Role For Operational Excellence

20 hours ago

County Dublin, Ireland Bebeeoperations Full time

Lead Operations Team to Achieve Excellence
The Operations Department is a dynamic team that drives efficiency, integrity, and enthusiasm in all endeavors.
As the Senior Operations Manager, you will be responsible for leading this team to achieve excellence in their work.
Your role will involve coaching and mentoring Functional Managers to deliver exceptional results to internal and external customers.
Key Responsibilities:
Recruitment and Retention: Recruit, interview, and hire Functional Managers.
Communicate criteria to recruiters for Functional Management position candidates.
Coach Functional Managers in the interviewing/hiring process.
Monitor team member turnover; identify key factors that can be improved; make improvements.
Employee and Team Development: Identify individual and team strengths and development needs on an ongoing basis.
Create and/or validate training curriculum in area of responsibility.
Coach and mentor Functional Managers to deliver excellence to every internal and external customer.
Create and manage succession plans for Functional Managers.
Performance Management: Establish clear measurable goals and objectives by which to determine individual and team results (i.e., operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals).
Solicit ongoing feedback from Workcell members, Business Unit Manager (BUM), and Functional Manager on Functional Manager's contribution to the team.
Provide ongoing coaching and counseling to Functional Manager based on feedback.
Communication: Ensure recognition and rewards are managed fairly and consistently in area of responsibility.
Provide communication forum for the exchange of ideas and information with the department.
Organize verbal and written ideas clearly and use an appropriate business style.
Ask questions; encourage input from team members.
Assess communication style of individual team members and adapt own communication style accordingly.
Functional Management Responsibilities:
Business Strategy and Direction: Create and communicate the campus strategic directions.
Define, develop, and implement a strategy that contributes to the corporate strategic directions.
Provide regular updates to Functional and Corporate Operations Manager on the execution of the strategy.
Cost Management: Identify creative ways to reduce cost by streamlining processes and systems.
Utilize tools to monitor departmental cost and cost trends, striving continuously to improve value.
Provide feedback to BUMs, WCMs, Functional Managers (FMs) on cost and cost trends.
Forecast Development and Accuracy: Prepare timely forecasts for the campus.
Compare forward forecast results to historical actual results for trend assessment and analysis.
Technical Management Responsibilities:
Drive continuous improvement through trend reporting analysis and metrics management.
Assess the adequacy of data gathering methods utilized by the workcells.
Assure that procedures and work instructions are efficient and not redundant.
Offer new ideas and suggestions for improvement.
Identify and implement new practices and processes that are

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