Senior Delivery Manager

Overview
Senior Delivery Manager role at Aer Lingus.
Responsibilities
Responsible for the successful delivery of large business initiatives across both business and technical deliverables
Work with the Portfolio Manager / Head of Delivery to define a project structure and delivery methodology for the Business Initiative
Ensure successful delivery from initiation through to completion
Understand cross-team dependencies and foster collaboration and communication across teams
Drive any resource conflicts or delivery related issues towards resolution
Drive a culture of continuous value delivery through relentless prioritisation of benefit focused outcomes
Programme Leadership
Responsible for the successful delivery of large business initiatives across both business and technical deliverables
Work with the Portfolio Manager / Head of Delivery to define a project structure and delivery methodology for the Business Initiative
Ensure successful delivery from initiation through to completion
Understand cross-team dependencies and foster collaboration and communication across teams
Drive any resource conflicts or delivery related issues towards resolution
Drive a culture of continuous value delivery through relentless prioritisation of benefit focused outcomes
Technical Oversight
Lead technical delivery for strategic deliverables, ensuring integration with legacy systems and alignment with enterprise architecture & quality standards
Collaborate with Architecture, QA, and Portfolio Leads to manage technical deliverables
Responsible for full end to end project activities including test planning and deployment to production
Collaborate strongly with all Tech/Business/Finance teams ensuring alignment and transparency on deliverables
Manage a team of Delivery Managers ensuring a transparent reporting & performance management culture
Effectively manage technical project decisions with a view of the overall desired business outcome of this change / strategic mindset
Governance
Work with Portfolio Managers / Head of Delivery to ensure governance is in place
Establish, manage and support full reporting governance
Ensure the effective and auditable management of all artefacts outlined in the delivery framework
Report delivery status and updates in line with recommended governance framework
Work closely with finance business partners to ensure the active management and reporting of project financial status outputs
Actively manage all risk items, mitigating challenges throughout delivery
Ensure an on time and on budget delivery culture aligned with the agreed delivered methodology
Engagement & Communications
Build and maintain relationships with senior business stakeholders
Communicate complex technical status / issues / challenges in simple terms, in business impact terms
Engage with internal technology functions and product teams to define business value & delivery outcomes
Manage project communications to key stakeholders across multiple levels throughout business and technology
Prepare transparent programme decks for Steering meetings with all stakeholders & deliver these presentations
Prepare transparent programme decks for Town Hall ceremonies & deliver these presentations
Continuous Improvements
Regularly liaise with all parties involved to identify improvement areas throughout design and all implementation phases
Flag process improvements gaps to where its evident that technical changes are going to impact business process
Oversight on data integrity, security, and compliance
Your Qualifications And Key Criteria
Relevant 3rd level qualification with a strong technical focus
Excellent knowledge and proven experience of working with IT Software Development Lifecycle methodologies including Waterfall & Agile
Possess at least 10+ years of professional experience, with a minimum of 8 years in project or programme management / agile delivery
Experience in working with third party suppliers in the delivery of business or IT change initiatives – including experience of working with remote and co-located teams and vendors
Advanced level of proficiency in use of Microsoft Office suite, including Project, Visio, Word, Excel & PowerPoint and Agile tools such as JIRA and Confluence
Experience of implementing projects with a budget of at least €1 million
Experience leading complex technology and business transformation projects
A strong understanding of best practices, tools and techniques for project management and programme management with ability to continuously improve these processes
Acute understanding and ability to demonstrate expertise in Quality Management, Project Planning, Risk & Change management
Excellent communication skills, with a strong ability to effectively communicate both internally and externally at levels up to Director and C Suite
Strong negotiation skills with proven ability to maintain relationships with stakeholders and to influence stakeholders in support of project delivery
Robust relationship management, capable of working with all levels within the organisation by building effective relationships
An effective team manager with proven ability to build, motivate and support a high performing team
Highly motivated, driven, pragmatic and completely focused on project delivery for business benefit
Strong listening, analytical, problem solving and, with close attention to detail
Ability to demonstrate conflict resolution skills – driving resolution of any project / cross-team conflict
Fluent in English, both written and spoken
Eligible to live and work in the EU
Hold a current unrestricted worldwide passport
Provide 2 verifiable references
Able to pass a strict airport security vetting procedure which includes a 5-year background check or be in possession of a current airside pass for the airport this position is based in
At Aer Lingus, we embrace diversity and believe in providing equal opportunities to all qualified individuals.
We are dedicated to cultivating an inclusive and respectful work environment that values employees\' unique backgrounds, experiences, and perspectives.
We do not discriminate based on race, gender, sexual orientation, age, disability, or any other protected status.
If you have any questions or require any accommodations to support you in your application, please contact us at
Desirable criteria
PMI-ACP/SAFe certification.
A technical background is preferred – ideally gained in consulting companies or working with Airlines or other enterprise systems with international, Tier 1 customer organisations.
Knowledge of IT and Digital systems, including experience of leading software development projects involving web-based, mid-range and integration platforms and applications.
Detailed understanding of the technical architecture underpinning the IT service landscape in e-Commerce, Online Media or Information Technology & Services environments.
Division / Department
Digital & Information - Digital Delivery
Seniority level
Director
Employment type
Full-time
Job function
Project Management and Information Technology
Industries
Airlines and Aviation
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