Collection Analyst

1 week ago

Dublin, Dublin City, Ireland Sidetrade Full time

What you will love about Sidetrade and why you should be working here:
You want to join a fast-growing international company leader on its market?
Are you eager to learn and ready to take on stimulating challenges?
Sidetrade is the ideal opportunity for you
Come and join us
Sidetrade is a fast-growing tech company and market leader.
We offer you the opportunity to join a dynamic learning culture, taking an agile approach to high-potential topics in an international world.
You'll be encouraged to innovate, develop your skills and do what you love.
For the third year in a row, Sidetrade wins the "Shared Credit Services Team Award" check its out here -
The Opportunity:
The Sidetrade collection team in Dublin is a group of dynamic and very friendly people.
Delivering a high-level Customer Service is what they are striving for each day and our customer satisfaction ratings show that.
We ensure all our Collection Analysts receive all the tools, trainings, mentoring and coaching from our team leaders to make this role a rewarding one.
As a member of the BPO team based in Dublin city-center, you will manage a portfolio of end-customers, outsourced to Sidetrade, in B2B and/or B2C environments.
You will work together with Sidetrade's clients to accelerate the overdue payments and reduce aged debt.
We're looking to hire a
Collection Analyst
, for a permanent contract or fixed-term contract (6 months minimum) in our office in Dublin.
In this role you will be reporting directly to the Cash Collection Team Leader.
What we are looking for:
Ensure that the cash collection activities meet the clients' requirements
Handle complex customers' accounts and negotiate

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