National Office

Primary Responsibilities Promote the Dovidabr and and live our culture in all your interactions through building trust, taking the lead, and sharing your heart.
Support the Talent Acquisition team with a number of administrative tasks that include but are not limited to:
Conducting successful reference checks as per HI policy requirements, including following up outstanding checks and liaising with the candidate where necessary
Issuing and running police checks in the platform, including following up outstanding documentation and liaising with the vendor as necessary
Managing incoming enquiries to the TA team either via phone or email
Running VISA checks for new candidates and ensuring that all HI new hires are authorized to work in Australia
Utlise Fountain (ATS) to store candidate information in a compliant manner
Running government registration checks for new CAREGivers
Continuous improvement and process development with the administrative talent space
Managing the training/orientation booking system for new CAREGivers in tandem with the RTO team
Data entry
Compliance auditing in the ATS and SharePoint
Creating and updating administrative Talent Acquisition processes and procedures
Respond to all employment enquiries from CAREGivers in a friendly, timely, professional and knowledgeable manner.
Screen resumes and applications to identify potential candidates that meet the job requirements as required
Ensuring all documentation including: motor vehicle registration, insurance and drivers license documents are current.
Develop knowledge and understanding of all HI employment and WH&S policies
Answer each incoming call in a friendly, professional and knowledgeable manner.
Support the corporate sites and people processes associated with the recruitment and retention of Key Players (Office staff).
Core Competencies Self-Leadership
High level of commitment, taking personal responsibility for achieving outcomes
Organise and plan work according to personal and team objectives.
Make good decisions in a timely and confident manner.
Produce a high standard of quality at work.
Apply discipline and a detailed orientation to work activities.
Effectively use technology to improve workflow & efficiency.
Strive to expand knowledge, understanding, abilities.
Demonstrate business and industry knowledge.
Service Excellence
Recognise client needs and delivers the best service possible (Take the Lead)
Continually look for ways to improve the quality of the service we provide (Take the Lead)
Strive to exceed expectations.
Teamwork & Collaboration
Effectively work and collaborate with others towards a common goal.
Build and maintains cooperative work relationships with others.
Complete your own tasks for group projects in a timely and responsible manner, delivering customer-centric solutions.
Interpersonal Communication
Listen and is fully present when with others (Take the Lead)
Strive to articulate thoughts and ideas clearly,
Share information with others that will improve overall work progress.
Understand your audience and modify your style of communication.
Gain confidence and trust of others through honesty, integrity, authenticity, and respect (Share your Heart)
Adapting to Change
Proactively seek to understand the change.
Contribute ideas and provide feedback on change.
Demonstrate support and advocate for the change.
Resilience
Effectively handle multiple demands and competing deadlines.
Effectively deal with work-related problems, pressure, and stress in a professional and positive manner.
Recover quickly when faced with obstacles or setbacks.
Education / Experience / Skills / Requirements Diploma in Human Resources, or higher (highly desirable), otherwise working towards a recognised National qualification.
Experience in recruitment and administration
Excellent communication skills, including highly effective inter-personal skills
Preferably have experience and knowledge about the requirements of care services for older people.
An ethical approach to your work, being self-motivated and someone who enjoys achieving results both individually and as part of a team.
Be a high level administrator with business management skills including a high level of computer literacy and accurate data entry skills.
Be structured in your thinking and be a problem solver who provides solutions to issues/challenges.
Be self-motivated and outcome orientated, with the capacity to deal with multiple and at times conflicting priorities.
Be able to demonstrate your ability to work both autonomously and as part of a team.