Switchboard Operator

2 weeks ago

Athlone, County Westmeath, Ireland Hodson Bay Hotel Full time

Reference Code: 43e8f04d-908f-460e-b304-e53a2fa97eb2
The Sheraton Athlone Hotel is recruiting for part time
Switchboard Operator
.
Reporting to the Front Office Manager, the successful candidate will have an outgoing and friendly personality and have the ability to engage with people and build strong working relationships.
Responsibilities
As the first point of contact for our guests calling the hotel - provide a warm welcome and efficient greeting.
Answer all calls in a timely and friendly manner
Transfer all calls as appropriate
Provide our guests with details of hotel and local amenities and attractions
Work as part of, and support, the Reception Team
Follow the day-to-day procedures of guest
Dealing with and resolving guest queries
Excellent organisational skills
Qualifications
Previous switchboard/reception experience (desirable)
Applicants must be proficient in MS Office Suite
Fluent level of both written and spoken English is essential.
Please note that the position includes shift and weekend work.
Excellent telephone manner
Meals when on duty
Free Parking
Hotel discounts - discounted rates within Marriott Hotels worldwide and Hodson Bay Goup
Motivational Benefits - Associate of the Month etc
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