Payroll Administrator

4 weeks ago


Dublin, Ireland Zurich Insurance Company Full time

Job Summary

We are currently looking for highly motivated experienced administrator with excellent communication skills and attention to detail to fill our Pension Payroll vacancy starting immediately.

Your role

The successful candidate’s responsibilities will include but not necessarily be limited to the following:

Ensuring that our customers come first is a key responsibility of the role Processing customer requests in relation to the payment of ARF withdrawals, Annuities, PHI and Pension Retirement Claims. This will involve ensuring that requests are processed in accordance with Product Rules, Revenue Rules and the Company's Processes and Procedures. Working towards weekly and monthly deadlines in order to make payments to our Pension Customers in a timely manner Dealing with broker and customer phone call and email queries with empathy, listening to and understanding their needs. Interacting with other areas of the business e.g. Sales, Customer Support, Compliance etc. to improve how we work Keeping abreast of legislative and industry changes and incorporating these into Company practice Complaint’s handling Support change/improvement initiatives

Your Skills and Experience

As a Payroll Administrator your skills and qualifications will include:


• Has strong inter-personal and communication skills along with excellent attention to detail
• Complaint’s handling
• Ability to work in a dynamic team environment
• Be well organized, results driven and capable of working to tight deadlines
• Strong customer focus and ability to build relationships internally and externally
• Good working knowledge of Outlook, Microsoft Word and Excel
• Relevant experience within financial services
• Is willing to undertake relevant professional qualification that meets Central Bank Minimum Competency
Requirements
• Working knowledge of CorePay an advantage
• Working knowledge of Life400 an advantage


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