Cluster Revenue Manager

3 weeks ago

Dublin, Ireland The Address Connolly Full time

Job Title: Cluster Revenue Manager (Dublin)



 



Hotel: The Address
Collective Dublin Cluster



 



Location: Dublin



 



Reports to: Director of
Revenue & Brand



 



About Us:



The Address Collective is a renowned hospitality group in
Dublin, including Connolly, Citywest, and future openings. We pride ourselves
on delivering exceptional experiences and maximising revenue potential across
all our properties.



 



Principle Accountabilities:



Support, assist, and guide Hotel Revenue Teams within the
assigned cluster to maximise revenue from rooms, meetings & events, food
& drink, and other sources. Utilise Revenue Management tools to ensure
optimal inventory levels and correct price positioning.



 



Key Responsibilities:



 



Inventory Management:



- Maintain accurate inventory levels based on forecasted
demand.



- Apply effective control methods during high-demand
periods.



- Implement space-release policies to maximise rooms and
M&E revenue.



- Regularly review hotel data in OTAs, GDS, and other
Internet channels.



- Ensure compliance with Company & Brand Pricing and
E-Commerce policies.



 



Pricing and Positioning:



- Ensure correct rate positioning across all segments and
seasons.



- Track and monitor price sensitivity.



- Continuously analyse competitors' rates using STR,
Lighthouse reports, etc.



- Utilize all available tools to ensure accurate pricing
information.



 



Forecasting/Budgeting:



- Conduct monthly rooms forecasting and distribute relevant
reports.



- Grow total revenue and RevPAR Penetration (RGI) to
approved budget levels.



- Coordinate the forecasting and budgeting of rooms as per
Company/Brand guidelines.



 



Market Intelligence:



- Maintain up-to-date knowledge of competitors, marketplace,
and demand generators.



- Liaise with FO/Sales for guest feedback about competitors
via Review Pro reporting.



 



Revenue Analysis and Tracking:



- Conduct weekly/monthly Revenue Management meetings.



- Ensure active communication between Sales, M&E,
Finance, and Front Office teams.



- Utilize Revenue Management Tools (Daily Pick Up Report,
H360, Pace, Segmentation, etc.).



 



Revenue Improvement:



- Implement up-selling techniques in the reservations
department.



- Focus on call conversions (transient, group, and C&B).



- Track and critique incentive plans on a monthly basis.



 



Hotel Visits:



- Visit all hotels in the Cluster according to demand and
requirements, at least once a week.



 



Brand Standards:



- Ensure all advertising and promotional materials are
approved by the Director of Brand & Revenue.



- Promote marketing initiatives and monitor hotel publicity
material.



 



Quality & Customer Service:



- Ensure new and existing companies receive excellent
service to foster loyalty.



- Handle queries or complaints professionally and
efficiently.



 



Communication, Teamwork & Leadership:



- Attend weekly/monthly sales and management meetings.



- Lead by example in personal presentation, punctuality, and
customer care.



- Be flexible with working hours, travel, and place of work.



- Be cost-conscious regarding travel and accommodation
expenditures.



 



Requirements:



- Proven experience in a similar role within the hospitality
industry.



- Strong analytical and strategic thinking skills.



- Excellent communication and leadership abilities.



- Proficiency in Revenue Management tools and software.



 

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