Manager, Technical Program Management

5 months ago

Dublin, Ireland Amazon Data Services Ireland Limited Full time
The EMEA AWS Infrastructure Data Center Delivery team is looking for a Manager to lead a team of Technical Infrastructure Program Management (TIPM) to deliver capacity across a clusters in EMEA as well as drive innovative infrastructure programs and new initiatives to improve capacity utilization and availability in existing data centers.
The role can be based out of London or Dublin

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities
For the cluster owned by this leader, the role involves leading a team of delivery TIPMs and partnering with various stakeholder teams during data center delivery:
- Real Estate to support the feasibility and selection of new sites;
- Energy to ensure suitable grid connection is available;
- Design Engineering to coordinate project specific inputs, constraints and risks into designs;
- Procurement to secure on time delivery of critical equipment;
- Construction Management to track budget & progress; and
- Operations to complete the project with successful handover, to name but a few.
On the strategic programs, this leader works closely with Data Center Engineering, Data Science, Operations and Business development teams to identify areas of improvement, drive design enhancement programs that continually raise the bar for operational standards in our Data Centers.
This leader is also responsible for executive communications for their programs and the business implication from capacity perspective.

As a Manager you will build, mentor, and manage a high-performance team. Foster a culture of continuous improvement, drive career growth for team members, and ensure team efficiency.
- Drive engineering and process improvement programs across EMEA by collaborating with internal and external stakeholders.
- Deliver program execution excellence against SLAs, measure and analyze performance, understand challenges throughout the process, and drive cycle time improvement.
- Lead stakeholder meetings to align partner teams, share progress, and escalate quickly to deliver business outcome.
- Identify opportunities to invent and simplify process, develop seamless project execution and remove unnecessary or redundant process.
- Communicate clearly, and proactively to remove roadblocks, pave the way for innovation, and can handle multiple competing priorities in a fast-paced environment.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

We are open to hiring candidates to work out of one of the following locations:

Dublin, D, IRL

BASIC QUALIFICATIONS

• 8+ years of program management experience, in capital projects/physical infrastructure or mission critical environments.
• 3+ years of people management experience.
• Demonstrated experience in managing large scale budgets (e.g Building infrastructure projects).
• Industry experience across either data center, networking engineering or construction management in mission critical environments: Electrical, Mechanical, Construction, Structural etc..
• Experience of mission critical design, construction and fit out projects.

PREFERRED QUALIFICATIONS

• Bachelor or Master’s Degree, or similar advanced professional degree.
• Background in Data Centre Infrastructure design, operations or delivery.

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