Channel Account Manager – Owner Operator/Convenience Channel – Homecare

6 months ago

Dublin, Ireland Unilever Full time

Job Title: Customer Account Manager

Location: Citywest, Dublin

We are looking for a passionate and high-performing Customer Account Manager, to develop and accelerate Unilever’s business in a designated customer(s) and Business Unit. Unilever’s Business Units are Beauty & Personal Care, Home Care, Nutrition and Ice Cream.

Established over 100 years ago, Unilever is one of the world’s largest consumer goods companies. We are known for our great brands such as Knorr, Hellmann’s, Dove, Lynx, Persil, Magnum and Ben & Jerry’s and our belief that doing business the right way drives superior performance.

 
JOB PURPOSE  

The Customer Account Manager is responsible for building strong working relationships with the customer buying team; developing and executing customer business plans at a category level which deliver Underlying Sales Growth, Market Share and Profitability. They are accountable for the day-to-day contact with the customer buyers, supply chain, shopper marketing, internal category & brand contacts.

Key focus areas for this role are:

Serve you customer – You will lead the Customer/Unilever relationship within your categories and focus on delivering excellent customer experience.

Shopper first – You will grow categories through insight and exceed shopper expectations.

Drive digital – You will be able to talk Digital with confidence

Better deal – The need for extensive commercial rigor in the assessment and implementation of our Growth Strategy to drive the JBP forward.

Build the base – Through category-based selling improve space, distribution, range & POS for your business.

RESPONSIBILITIES  

Build strong and sustainable customer relationships. Negotiate effectively with your customer, to agree trade terms, trade funding, and counterparts according to the UL strategy on their categories. Manage the relationship aspects of key customer ‘events’, launching of new products, cost price changes, breaches of trade terms. Develop and deliver the customer strategic business plan for relevant categories, and the joint customer business plan, working closely with Category Managers and Shopper Marketing. Develop and deliver an optimal integrated category promotional plan (including selling the plan with the customer). Manage promotional and non-promotional investments with the customer and ensures all agreements are properly documented and stored. Work closely with Trading Executives to ensure administrative aspects of promotions are completed. Manage the launch of new products with customers, selling in the new product, providing samples etc Ensure effective in-store activation of key events ( promotions, range reviews), providing clear briefings to the Retail Execution Team

Accountabilities

Manage the customer P&L for relevant categories and the overall level of customer investment. Manage in-month performance vs forecast, working closely with CBMs and Customer Operations Manage accruals and pricing accurately and efficiently. Ensure customer is compliant with agreed trade terms; where these are breached seek a resolution and monitor implementation. P&L Management: Delivery of Turnover & Business Building Terms targets for specific category S&OP Forecasting Provision of clear up to date inputs into Business Processes (Promotional Evaluation, Customer Business Planning, sales updates, in store tracking, price claim management etc) Delivery of required admin for the customer – pricing, rebates, NLF, promo proposals, trade terms, contracts

ALL ABOUT YOU  

Previous experience of performing a CAM role – minimum 2 years. Prior commercial experience and exposure to P&L Proven history of working within a team environment. Shopper Marketing or Category Management experience is preferable. Data and digitally curious.

NOTES

About Unilever  

Unilever is one of the world’s leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Dove, Tresemme, Lynx, Lifebuoy, Shea Moisture, Persil, Domestos, Ben & Jerry’s, Magnum, Marmite, The Vegetarian Butcher, Graze and Pot Noodle.

Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That’s why our purpose is ‘to make sustainable living commonplace’

What We Offer  

Not only do we offer a competitive salary and pension scheme, we also offer an annual bonus, a discounted staff shop and shares. You’ll have the opportunity to work directly with our renowned and exciting brands in a flexible and hybrid working environment.

Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We are a key advocate of wellbeing and offer a variety of support for our people including hubs, programmes and development opportunities. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all. 

Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to be present your best self. To find out more, including about our Employee Resource Groups, please click here Equity, Diversity & Inclusion at Unilever | Unilever.

Recruitment Fraud  

Cyber criminals advertise fake job adverts with prestigious employers as a way of stealing information or even defrauding individuals out of money. In the most sophisticated cases, they will set up fake websites, which have a similar address to companies like Unilever. They even conduct fake telephone interviews and then offer candidates a role with the proviso they pay a fee for background checks or to cover work visa costs. These types of attacks are becoming more common as more people are looking for employment in the economic climate. 

How is Unilever tackling this?  

Many of Unilever’s recruitment sites publish a warning to candidates about recruitment fraud. The Cyber Security team also proactively scan for signs of people setting up fake Unilever sites and act to close them down. 

What can I do?  

If you become aware of potential recruitment fraud, spot fake Unilever recruitment adverts or fake LinkedIn profiles, report them via Una Live Chat. 

Unilever does not accept responsibility or liability for any candidates who are financially impacted by recruitment fraud. Your vigilance is key 

  • Channel Business Development Manager

    3 months ago

    Dublin, Ireland NUSO Europe Full time

    NUSO Europe, LLCdelivers complex cloud communication solutions in real-time through authorized channel partners serving the small to medium business (SMB) and enterprise markets. Our transparent approach presents our channel partners as an ally instead of a competitor. Natively developed real-world business communication tools seamlessly connect you to your...

  • Change Partner, Channels

    6 months ago

    Dublin, Ireland Primark Full time

    Job Description Change Partner, Channels Our Transformation teams are right at the heart of what we do. Surrounded by some of the best Transformation specialists in the industry, you’ll bring your own ideas to the business - helping to shape the experience of our customers as part of a...

  • Partner / Channel Sales Manager - Fluent German (SaaS)

    4 weeks ago

    Dublin, Ireland Cpl Full time

    I am looking to speak with fluent German speaking sales professionals looking for opportunities in the Tech / SaaS space. SummaryThe successful candidate will identify, convert and activate new promising partners for a company offering intelligent marketing automation software. In a partner or channel role, this candidate will exhibit advanced wide-ranging...

  • Homecare Client Services Manager

    3 weeks ago

    Dublin, Ireland Comfort Keepers Homecare Ireland Full time

    Comfort Keepers are Hiring! Client Services Manager South County Dublin Do you have a passion for providing outstanding quality care? Are you a strong leader with experience in the healthcare or homecare sector? We are looking for a Client Services Manager to join our growing homecare team and play a crucial role in managing high-quality care for clients...

  • Homecare Client Services Manager

    2 weeks ago

    Dublin, Ireland Comfort Keepers Homecare Ireland Full time

    Comfort Keepers are Hiring! Client Services Manager South County Dublin *This is a Community based role. A Full Driving Licence and access to a car essential as this role requires travel*Do you have a passion for providing outstanding quality care? Are you a strong leader with experience in the healthcare or homecare sector? We are looking for a Client...

  • Homecare Client Service Manager- North Dublin

    2 weeks ago

    Dublin, Ireland Comfort Keepers Homecare Ireland Full time

    Comfort Keepers are Hiring! Client Services Manager North County Dublin *This is a Community based role. A Full Driving Licence and access to a car essential as this role requires travel*Do you have a passion for providing outstanding quality care? Are you a strong leader with experience in the healthcare or homecare sector? We are looking for a Client...

  • Senior Account Manager

    4 months ago

    Dublin, Ireland Deliveroo Full time

    The U.K. & Ireland are our domestic and most mature markets. Functions include commercial, operations and marketing, and teams in the UK&I partner closely with global functions such as product, technology and consumer for our customers.We are looking for a Senior Account Manager to join our UKI Grocery Team. This is a great opportunity to become a critical...

  • Senior eCommerce Account Manager

    5 months ago

    Dublin, Ireland Diageo Full time

    Description : Senior eCommerce Manager – Digital Transformation Ireland Location : Dublin Permanent Diageo is the world’s leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. With over 200 brands in 180 countries and a global network of...

  • Technical Sales Account Manager

    4 months ago

    Dublin, Ireland Arrow ECS (Ireland) Limited Full time

    Description : Arrow’s Enterprise Computing Solutions (ECS) business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world’s leading technology manufacturers and their...

  • License Owner, Dublin

    4 months ago

    Dublin, Ireland Stranger Soccer Full time

    Passionate about football (soccer) AND about business? Stranger Soccer is expanding to key cities around the world. We are looking for a License Owner to open and operate the Stranger Soccer business in Dublin. This is not your traditional management job - it is truly built for someone that wants to own and operate their own business (that happens to make...

  • Warehouse General Operative

    2 months ago

    Dublin, Ireland TCP Homecare Full time

    TCP Homecare is a healthcare service provider, specialising in 'direct to patient services' which include the dispensing and distribution of pharmaceutical products, home care nursing services and sharps waste management, facilitating a unique turnkey solution for the delivery of hospital care in the patient's home. Role:The Primary Role of the Warehouse...

  • Foodservice Business Manager

    4 weeks ago

    Dublin, Ireland Quorum Search Partners Full time

    Quorum Search Partners are working with a leading brand and private label portfolio with a substantial customer base who are currently seeking an experienced Team Manager to provide strategic direction and management of our clients Foodservice Channel. Reporting directly to the Head of Sales, you will take full responsibility for our clients entire...

  • Regional Director

    3 weeks ago

    Dublin, Ireland recruitNet Full time

    RecruitNet International Ltd specializes in relocating qualified professionals throughout Ireland and overseas, we guide you through professional registration, job placement, visa, and employment permit processing.Currently, we are hiring Regional Director - Homecare  for a Private Nursing home in Co. Dublin  Ireland.Key ResponsibilitiesPromote the...

  • License Owner, Dublin

    4 weeks ago

    Dublin, Ireland Stranger Soccer Full time

    Passionate about football (soccer) AND about business? Stranger Soccer is expanding to key cities around the world. We are looking for a License Owner to open and operate the Stranger Soccer business in Dublin.This is not your traditional management job - it is truly built for someone that wants to own and operate their own business (that happens to make the...

  • License Owner, Dublin

    2 weeks ago

    Dublin, Ireland Stranger Soccer Full time

    Passionate about football (soccer) AND about business? Stranger Soccer is expanding to key cities around the world. We are looking for a License Owner to open and operate the Stranger Soccer business in Dublin.This is not your traditional management job - it is truly built for someone that wants to own and operate their own business (that happens to make the...

  • Account Manager

    5 months ago

    Dublin, Ireland Presidio Full time

    Job Summary: Presidio is seeking an  Account Manager to join our team. The Account Manager will manage a territory and be responsible for sales in consulting services including strategy, design, implementation, managed services, Cisco, VMware, AWS, Microsoft and other applicable product solutions. Job Responsibilities:  Achieve sales objectives...

  • Regional Director

    3 weeks ago

    Dublin, Ireland recruitNet Full time

    Job DescriptionRecruitNet International Ltd specializes in relocating qualified professionals throughout Ireland and overseas, we guide you through professional registration, job placement, visa, and employment permit processing.Currently, we are hiring Regional Director - Homecare  for a Private Nursing home in Co. Dublin  Ireland.Key...

  • Sales Operations Executive

    5 months ago

    Dublin, Ireland Arrow ECS (Ireland) Limited Full time

    Description : Arrow’s Enterprise Computing Solutions (ECS) business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world’s leading technology manufacturers and their...

  • Digital Account Manager

    6 months ago

    Dublin, Ireland Prosperity Full time

    Our client is a dynamic and innovative marketing agency that specializes in providing a wide range of digital marketing solutions. With a strong focus on creativity and strategic thinking, they help businesses of all sizes achieve their marketing goals and reach their target audiences effectively. They are in search of a  Digital Account Manager  who...

  • Media Sales Account Manager

    3 weeks ago

    Dublin, Ireland Think Differently Full time

    My client is a leading Digital Sales Publisher in Ireland representing a series of premium online titles in Ireland. They are looking for a Dynamic Account Manager / Senior Account Manager to drive revenue and build relationships with key clients.  If you are an experienced in market digital sales candidate with a passion for digital solutions and have...