Le Labo, Counter Manager, Full Time, Permanent
2 months ago
GET TO KNOW US
“TO MAKE PEOPLE’S LIVES MORE BEAUTIFUL THROUGH THE CRAFT OF PERFUMERY” is WHY Le Labo was created. Not to be another brand focusing on the transaction of “things”. The satisfaction of buying “just a product” does not last over time, but THE MEMORY OF A GENUINE AND UNIQUE EXPERIENCE LINGERS, becomes an ingrained part of someone’s identity and LEADS TO LONG-TERM LOYALTY. People come to us for the authentic emotional connection we offer. Our creations act as a souvenir, a reminiscence of their engagement, that hook them for life.
KNOW THE ROLE
Le Labo in our Brown Thomas Cork store are currently looking for a Counter Manager to join their team on a full-time permanent basis.
KNOW WHAT WE'RE LOOKING FOR
We are seeking an inspirational and dynamic Counter Manager to play a leading role in the success of the store/counter by leading, coaching and developing our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have previous management experience, coaching and retail operations skills gained in a fast paced retail environment.
RESPONSIBILITIES
Ensuring a welcoming environment for client in the storeSharing with the client his/her knowledge on the art of fine perfumery, on the brand, and on the collection, and create genuine, authentic connections with clientsFully managing the lab: compounding perfumes, managing the ingredients and stock, labelling and boxing the productsBuilding client database by gathering all client’s informationAddressing and successfully resolving client situations according to company philosophy and escalating to corporate level for specific requests IN-STORE OPERATIONAL DUTIESUpkeeping the maintenance of the Boutique (retail floor as well as lab area, stock room)Monitoring daily, weekly, monthly salesEnsuring full stock of merchandise on the floor and transferring from the stock room to the floor as needed OTHER RESPONSIBILITIESTrainers and educatorsAmenity partnership ambassadorsStorytellersLocal Brand advocates / ambassadorsLocal event hostTastemakersModels (for our education guides, social media)Brand.com fulfilment (in select FSS) SKILLSStrong work ethicPassionate and ambitiousTake great care and pride in crafting every creation for the clientHigh energy, positive and optimistic personalityTeam player, works well in a team environment to achieve a common goalCurious to explore new skillsStrong organization and attention to detail skillsMulti tasking: prioritizing and managing time wiselyAbility to quickly learn new procedures and processesCommunication skills: excellent written, verbal & interpersonal skillKNOW WHAT’S IN IT FOR YOU
We believe that every team member should have the opportunity to a meaningful career that enhances professional and personal development. That is why; we foster a culture of belonging and inclusiveness, one that provides learning and purpose. We show respect for individual needs and circumstances and we enable our people to work in a way that best suits their unique lifestyles and their roles. We place trust in our teams to do the right thing for Brown Thomas Arnotts and keep our customers and team at the heart of our decision-making.
Team Member discount across the world’s most iconic brandsWellbeing InitiativesExtensive Learning & Development OfferingsLeading Talent ProgrammesKNOW HOW WE WORK
We Drive Creativity and Innovation: We think, move, and act fast. Our energy is channelled into creating unrivalled, exciting, social spaces- always bright, vibrant, never boring. We inspire at every opportunity.
We Go Above And Beyond: We listen, learn and go beyond to bring joy to every single customer interaction. We pride ourselves in bringing the warmest of welcomes, intuitive service and style expertise to all our customers.
We Do The Right Thing: We act with decency and respect at all times, elevating our role in delivering positive change and doing right by our customers. Constantly evolving we strive for better, always with care and consideration.
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