Senior Online Merchandiser, Full Time, Permanent
4 weeks ago
GET TO KNOW US
At Brown Thomas Arnotts, we exist to imagine and create a sustainable future for our People, Customers and Communities. Our Values, Do the Right Thing, Go Above and Beyond and Drive Creativity and Innovation remain at the heart of everything we do. We are Reinventing Retail and the way we work to enable our teams to be more agile, flexible and responsive to our customer’s needs.
KNOW THE ROLE
Our Digital department are looking for an experienced Senior Online Beauty Merchandiser to join their team in our South Anne Street Head Office location. We are looking for someone who can bring a strong commercial & strategic outlook to the Beauty team as a Senior Merchandiser, with experience in managing team and/or a leading role. You will be responsible for driving and executing your division’s strategy and trading performance, as well as bringing new ideas to drive trade through site optimization and development, campaign and category strategy, as well as reviewing product range and assortment.
This role reports into the Senior Digital Trade Manager and currently manages two direct reports
The team currently operates a flexible WFH plan to suit the department and teams. Working regularly from our open office space makes it easy to share ideas and be inspired whilst also offering flexible WFH days.
Drive Sales targets for their assigned Beauty Division, maintain and input into the commercial calendar to drive trade aligned with wider business and brand specific eventDrive the digital strategy and roadmap for their department with input from key internal teams: Buying, CRM, Marketing, Concessions and AcquisitionsManage the planning and roll out of key initiatives and projects as part of the wider Commercial team and Digital DepartmentAttending brand calls and co-ordinating the roll out of strategic roadmaps in line with Buying & Marketing teams. Continuously align on priorities, opportunities and initiatives.Involved in Wider Digital projects & responsible for improvement of customer experience through onsite journey & developmentResponsible for increasing & reporting on Conversion and AOV for their category through the planning and execution of promotional calendar and site optimisationManage & achieve deadlines in terms of product, brand & campaign launches through collaboration with various teamsAnalyse customer behaviour and sales, to understand customer journeys and sales drivers, providing weekly reporting and insights to internal stakeholders and key brands specially ahead of key trading campaigns/eventsKnowledge and solid understanding of acquisition channels and how they impact demand metrics for their category. Work closely with online marketing team to identify and utilize opportunities to ultimately increase revenueMonitor stock availability& fulfilment rules, working with buying as well as concessions team to ensure depth and width of range is optimal to achieve sales targetsStrive for continuous improvement within the team and identifies areas of improvement and roll out processes to improve efficiencies and ways of working. Leverage the opportunity to increase customer engagement online through participation in the roll out of programs such as the CRM automation etc.Proactively identifies opportunities where the team can add value to the achievement of business objectives and act on theseManagement of Junior team members on execution of commercial and strategic prioritiesOwnership of strategy end execution across the teams on key cross divisional areas such as Product reviews & SustainabilityKNOW WHAT WE’RE LOOKING FOR
3 years minimum e-commerce experience with at least 1 year in a management and/or leading roleFocused on the delivery of the organisations business goals and targets, maintaining clarity, purpose, direction with their teamAbility to develop a high performing team & encourage collaboration and partnershipDemonstrates a high degree of self-confidence, optimism and flexibility in coping with changing prioritiesCandidate is proactive, determined and energetic in tackling obstacles and delivering resultsStrong communication and interpersonal skills, and ability to work with cross-functional teamsStrong management & delegation skillsStrong knowledge of latest digital technologies, industry and competitive landscapeDeep knowledge of digital merchandising techniquesExcellent analytical skills & proficient with Microsoft Excel and Microsoft PowerpointStrong analytical skills with the ability to clearly relay insights and identify opportunities & risksFlexibility to work in rapidly changing environment (Digital team) within a larger corporationAbility to take initiative with a positive, “problem-solving” attitudeStrong multitasking tasking skills to ensure flawless execution with excellent attention to detailStrong market and customer awarenessKNOW WHAT'S IN IT FOR YOU
We believe that every team member should have the opportunity to a meaningful career that enhances professional and personal development. That is why; we foster a culture of belonging and inclusiveness, one that provides learning and purpose. We show respect for individual needs and circumstances and we enable our people to work in a way that best suits their unique lifestyles and their roles. We place trust in our teams to do the right thing for Brown Thomas Arnotts and keep our customers and team at the heart of our decision-making.
Competitive SalaryContributory Pension SchemeCompetitive annual leave entitlementTeam Member discount across the world’s most iconic brandsRecognition Days for Volunteering & WellbeingWellbeing InitiativesExtensive Learning & Development OfferingsLeading Talent ProgrammesFlexible Working ModelAdditional BenefitsKNOW HOW WE WORK
Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.
We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.
We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.
We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.
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