Sales Support Exec

4 weeks ago

Dublin, Ireland Centrica Full time

We are Centrica We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.

Your work here isn’t just a job – it’s a mission. We all play a vital role in energising a greener, fairer future .

Sales Support Exec – Solar & Net Zero Propositions

Reference: R0060166

Services & Solutions – Dublin

Permanent

Reporting to: Services Sales Channel Manager

Bord Gáis Energy is one of Ireland’s leading energy and service companies. We supply gas, electricity, and energy services to over 700,000 homes and businesses across the country, offering excellent customer service as well as the best value possible. Bord Gáis Energy is uniquely positioned to drive positive change and we have an opportunity, as well as a responsibility, to reshape our future. We’re powered by our purpose, and we all play a vital role in energising a greener, fairer future. While there are challenges ahead, we are dedicated to supporting our consumers and colleagues, to rethinking power generation, and to supporting an affordable and fair transition for all.

Role Purpose:

As we expand our Net Zero portfolio, we are looking for an energetic and ambitious sales exec in a new role to support our team’s growth ambition.

This will be a desk-based sales role and the primary responsibility of this role is to convert and qualify expressions of interest – designing initial solar proposals and creating a pipeline of scheduled site visits for our engineering team. The ideal candidate will have a passion for renewable energy, excellent communication skills, and a proven track record in sales or customer service.

The successful candidate will implement our B2C sales strategy for our solar propositions. You will work with Field Sales, Engineering, CVM and Marketing teams to optimise lead/sales performance and convert opportunities into completed proposals.


About the Role

Qualify leads through inbound inquiries, outbound calls, and email communications. Conduct thorough needs assessments to understand potential customers' energy requirements and preferences. Educate customers on the benefits of solar energy solutions and our company's products & services, emphasizing cost savings and environmental impact Tailor sales approach to align with Bord Gais Energy’s brand guidelines and reputation for reliability Develop and present proposals for solar panel installations, potentially including financing options and integration with other offers. Collaborate with the engineering team to schedule site visits based on customer availability and project requirements. Follow up with leads to ensure customer satisfaction and address any concerns or questions. Maintain accurate records of customer interactions and sales activities in the CRM system. Stay up-to-date on industry trends, product developments, and competitor offerings. Meet or exceed monthly and quarterly sales targets.

About You

Experience in B2C sales ideally in renewables or Solar industry Good knowledge of energy/utilities/renewables industry Knowledge of solar energy systems and renewable energy technologies is preferred. Passionate about net zero and sustainability Strong interpersonal skills with the ability to build rapport and trust with customers. Self-motivated and results-oriented with a proven ability to work independently and as part of a team in a fast-paced environment. Strong voice of the customer and comfortable working with different customer demographics Comfortable working with Data via Excel and/or Salesforce Strong reporting and analytical skills Team player

In return, you’ll receive a competitive salary, generous annual leave allowance, and a host of other benefits, including volunteering days with our charity partner, Focus Ireland. You’ll also enjoy our friendly and collaborative culture, flexible ways of working, and you’ll be making a key contribution to Bord Gáis Energy’s commitment to environmental sustainability.

Climate change is one of the greatest challenges facing society and the energy sector has a key role to play in helping the world transition to net zero. As one of Ireland’s leading energy and services companies, we’re on a journey of transformation; to accelerate our positive impact and bring our customers on this journey with us. As we look to the future we're transforming our energy supply, services and solutions in order to become a leading net zero business in Ireland by 2045 and to help our customers reach net zero by 2050. Our ambition is to use our services, footprint and propositions to better both people and planet

Bord Gáis Energy are committed to placing equality, diversity, care and respect at the heart of our policies and everyday practices. We encourage everyone to take part in our active employee networks, including the Women's network, REACH (Race, Ethnicity, & Cultural Heritage) network, Neurodiversity network, and BRÓD, our LGBTQ+ network. We're proud of the work our networks and allies do to help us promote a culture of inclusion, empowering our colleagues to be themselves and do their best work. Our vision is to employ a diverse mix of people who reflect the societies we work in and the customers we serve, so we welcome applications from people of all backgrounds and perspectives. 

Our Flexible First working model empowers our people to find a better balance between home and office working. You can enjoy the convenience of working from home combined with time spent onsite in a way that works for our customers, our business and you. Our office is used as a place to connect and collaborate with colleagues, rather than your default place of work each day. 

Here in Bord Gáis Energy we’re helping to create a more sustainable and inclusive future that supports our communities, our planet – and each other. The prevention of family homelessness in Ireland is an area where we believe we can make a real difference and through our partnership with Focus Ireland, we have been working on making this a reality since 2015. We encourage all colleagues to get involved in the partnership, with everyone receiving 2 days' volunteering leave to participate in initiatives or events supporting Focus Ireland. 

Our Values

care | delivery | collaboration | agility | courage

The closing date for applications are 24th of June 2024

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