Digital Technology Specialist

Found in: Talent IE C2 - 3 weeks ago

Dublin, Ireland Microsoft Full time

Overview

Are you insatiably curious and do you lean into uncertainty, take risks, and learn quickly from Are you passionate about Azure Infrastructure? Do you enjoy working on a high-performing, fast-paced sales team? Are you insatiably curious and do you lean into uncertainty, take risks, and learn quickly from your mistakes?If so, we are looking for you 

The Microsoft Azure organization’s mission of making the world a safer place has never been more important. As threats become more frequent and sophisticated, we must work to keep our customers safe through our Azure Solutions.

We are looking for passionate, experienced, and credible  Azure Technical Specialists  with a drive to help solve complex Azure and migrations challenges for our customers, enabling them to help modernize their Azure architecture and posture. We are keen to hear your thoughts on how we can further achieve our purpose. Join our team and discover unique opportunities to grow, develop and learn.

As a  Azure Technical Specialist , you will be a technical sales leader and trusted customer advisor, working with cutting-edge Azure technologies such as Azure Virtual Desktop, Azure VMware solutions, Azure Networking and Storage technologies. You will also lead out App Modernisation discussions around DevOps, GitHub, Azure Kubernetes, Containers, etc.

You will drive a virtual team of other internal and partner esources to help map Microsoft solutions to customer Azure challenges and priorities, demonstrate and prove our solutions, and win the technical decision enabling the team to achieve and even exceed quarterly and annual revenue targets.

You will spend 80% of your time on qualified customer work – planning and orchestration, preparation, meetings (technical presentations, demos, POCs, compete positioning, workshops, etc.), while the other 20% of your time will be focused on further growing your technical, industry and competition acumen. 

Qualifications

Required/Minimum Qualifications

Swedish or Norwegian language preferrred Relevant certifications from Microsoft or competitive platforms AND technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND technical pre-sales or technical consulting experience OR equivalent experience.

Additional or Preferred Qualifications

Technical pre-sales or technical consulting, or related experience. Experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management. Certification in relevant (Microsoft or industry) technologies or disciplines (e.g., Microsoft Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).

Responsibilities

Scale Customer Engagments

Engages with customer technical decision makers and anticipates customer needs and issues proactively through data gathering. Uses knowledge of customer context and solution or portfolio expertise to build credibility with customers individually or at scale. Develops technical and market/industry knowledge. Ensures technical wins for core technologies by driving technical discussions with customers. Improves customer interactions through feedback and observation. Engages other internal resources (e.g., roles, Microsoft Technology Center, demo sites, virtual sites), mapping out and leveraging foundational resource knowledge for key areas of technology as needed to overcome technical blockers on assigned technology set.

Scale Through Partners

Engages in partner sell-with scenarios by contributing to the facilitation of technical engagements and partnering with colleagues to manage the sales process.

Build Strategy

Shares competitive insights from customer sessions with colleagues and escalates/resolves competitive situations to influence compete strategies. Provides strategic, technical input based on Microsoft capability to contribute to strategy development, leveraging partner and internal teams. Acts as the voice of the customer (VOC) by driving new feedback, blockers, insights, resource (e.g., OneList) items across communities so they can be added and prioritized. Works with account teams to tailor Microsoft messaging to audience and captures and shares customer feedback using knowledge of specific Microsoft solutions and their context in a competitive landscape. Collaborates with team members to monitor and analyze customer usage of key/prioritized Microsoft solutions/products that support customer’s business outcomes. Identifies opportunities to promote usage.

Solution Design and Proof

Identifies and applies existing demonstration assets. Demonstrates and oversees demonstrations (e.g., architectural design sessions [ADS], proof of concept [POC] sessions) of solutions based on specific Microsoft products through initial engagements. Leverages partner/customer teams as needed to prove capabilities and integration into customer environment. Reviews partner demonstrations and provides feedback to ensure alignment with Microsoft standards. Presents and applies reference architectures across technologies/solution areas to partners or customers for their technology sets. Expands awareness of and begins practicing digital transformation sales methodologies (e.g., challenger sales).

Technical Leadership

Builds their own readiness plan and proactively identifies learning gaps. Grows domain knowledge and practices expertise by communicating with customers, partners, and senior colleagues to expand knowledge of architecture. Conducts group training or one-to-many events (e.g., workshops, Webinars) or leverages existing scale enablement programs to present and educate customers and colleagues on the capabilities and benefits across Microsoft solutions/products. Monitors and responds to internal and external tech community posts, attends community calls, sessions, hackathon, etc., and acts as a mentor for their technology area. Contributes and participates in Customer Executive Briefing Center sessions. Shares best practices internally on community calls and drives recognition of Microsoft cloud solutions through presentations and engagements with external audiences.

Other

Embody our and  Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect

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