Retention Marketing Manager
1 month ago
This is a brand new role being created within the marketing team to focus on consumer customer retention. This is an opportunity for someone who is a self-starter to build a successful program from the very beginning and put their own personal touch to it. The role will work closely with the retention sales team to ensure we reduce customer churn and increase retention revenues.
RESPONSIBILITIES
Responsibilities will include, but are not limited to, the following:
REQUIREMENTS
To be successful in this position you will need to have the following skills/ experience:
• Previous experience in retention marketing essential
• Knowledge of CRM systems and journey building
• Strong understanding of analytics
• Experience in working cross functionally and collaboratively with others
• Works with little guidance and direction and performs majority of tasks independently
• Customer Focused
• Ability to work effectively within a team environment
• Honesty and Integrity
• Excellent communication skills, with the ability to explain complicated processes and concepts to non-experts
• Excellent analytical skills (capable of understanding complex data structures, organize and structure data extracts)
• High attention to detail including a commitment to accuracy of work.
• Ability to work independently and resolve complex problems without direct supervision
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Join us. Let's care for tomorrow.
Note: Diversity of minds is an integral part of Allianz’ company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group.
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