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Assistant Operations Manager

3 months ago

Dublin, Ireland ST Engineering Full time

Title: Assistant Operations Manager

Job ID: Location:

Digital Hub, SG

Description:

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Mission Software & Services

Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.

Together, We Can Make A Significant Impact

You will lead and oversee the efficient operation and maintenance of IT Systems.

Be Part of Our Success

Lead, manage, mentor and motivate a team size of at least 4 team members, both level 1 and level 2 Manage/track of IT assets Manage preventive maintenance program Coordinate and manage maintenance schedules, change request, service request and repairs Oversee day-to-day operations and ensure compliance to security and safety standards Monitor and maintain Service Level Agreement Manage budget and cost control Vendor management: Collaborate with external service providers and contractors when required Negotiate contracts and manage vendors relationship Develop and deliver the various maintenance and respective documentation such as incident report, Maintenance reports etc required for the purpose of O&M Maintain documentation and records to support compliance efforts Be the point of contact to customer and manage customer's expectations

Qualities We Value

At least 3 to 4 years of experience in the role with strong knowledge of maintenance best practices. Understood and practice ITIL framework Proficient in both written and spoken English Good team player and excellent leadership and team management skills Strong problem solving and decision making abilities

Our Commitment That Goes Beyond the Norm

An environment where you will be working on cutting-edge technologies and architectures. Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated. Meaningful work and projects that make a difference in people’s lives. A fun, passionate and collaborative workplace. Competitive remuneration and comprehensive benefits.