Business Analyst-Digital Solutions

6 months ago

Dublin, Ireland Zurich Insurance Company Full time

Job Summary

Zurich Life Assurance is looking for a Business Analyst to work within our award winning Digital Solutions Team. The job's core deliverables rely on delivering service to internal clients, usually at the executive or Sr. Management level. Includes using subject matter expertise to address advanced, high-level questions and issues. You will also support and advise on the development of digital solutions by understanding and documenting the requirements of relevant customers, and recommending digital improvements to ensure alignment with business requirements.

Your Role

The successful candidate’s responsibilities will include but not necessarily be limited to the following:

• Understand customers’ processes and products and how they fit within the goals of the function or business unit, including the graphical representation of processes and data flows. 
• Engage with all solution architects in the reviews and validation of any technical designs for digital solutions provided by the supplier, to ensure alignment with business requirements. 
• Act as liaison between the Business and IT, including representations to Legal, Compliance and Risk Management, as appropriate.
• Promote a ‘visuals first’ approach, where possible, with a view to allowing the evolution of the visual journey to reflect UX best practices and help identify any back end system blockers.
• Conduct internal and external user research as appropriate, using visual models as demos.
• Actively and continually familiarise with core systems (e.g. Life400, Salesforce, Tableau, MQ/API), so as to understand their integration to digital solutions. 
• Perform quality review checks on digital project deliverables, via Confluence/Jira or other project artefacts.
• Assess and contribute to recommendations for regular digital improvements and multi-system enhancements, including the detection of interdependencies between them.
• Support implementation, troubleshooting system environmental issues and providing training as required. 
• Contribute to test strategy for digital solutions, liaising with the Test Team.
• Identify and manage relevant data risks where appropriate.
• Support external suppliers, including onboarding and troubleshoot any lapsed access to Zurich systems. 
• Re-use existing digital assets for new opportunities where possible, research best practice and analyse detailed business models to support senior management in developing and improving IT processes and systems. 
• Act as technical expert in a specific process or product area, conducting process reviews and initiating change in order to contribute to continuous improvement of services to internal customers. 
• Address specific technical queries from internal clients and contribute to the envisioning and design of appropriate solutions, in line with Zurich’s policies and processes and with regulatory requirements. 
• Use in-depth knowledge to solve internal customer issues
• Pro-active interest and involvement in Digital Solution team initiatives, including Search Engine Optimisation (SEO), social media and digital advertising campaigns, with a view to improving the impact that digital solutions may have, under these headings.

Your Skills and Experience

As a Business Analyst- Digital Solutions your skills and qualifications will include:

• Excellent attention to detail and communication skills
• Bachelors degree (or equivalent) in Information Technology and 8 or more years of experience in related field. 
• Understand and evaluate technology themes and make recommendations to inform policy and digital product development. 
• Ability to workshop proposals to establish detail, write, support and review specifications and complete appropriate checklists/ data risk assessments with peer reviews.
• Flexible planning approach and delivery methodology, including Waterfall, Scrum, Kanban, Agile and Sprint models.

  • Business Analyst, Digital

    3 months ago

    Dublin, Ireland Primark Full time

    Job Description Digital Business Analyst  Our Technology teams are right at the heart of what we do. Surrounded by some of the best Technology specialists in the industry, you’ll bring your own ideas to the business - helping to shape the experience of our customers as part of a forward-thinking...

  • Digital Business Analyst

    4 weeks ago

    Dublin, Ireland Primark Full time

    Job Description Digital Business Analyst Because your new ideas are our way new ways of working. Evolve, your way. Our technology team is actively shaping the next wave of advancements. Engaged with innovative initiatives, your expertise will propel our business into the future. Collaborating with...

  • Marketing Transformation

    4 days ago

    Dublin, Ireland Allied Irish Bank Full time

    Location/Office Policy:  Central Park, Leopardstown, Dublin 18 / Hybrid Looking for someone to be a key member in a fast-moving passionate Marketing team that wants to deliver world class digital experiences, powered by data.Implement solutions to enhance data-driven insights for use by senior stakeholders.Build and interpret data to create insight and...

  • Digital Solution Specialist

    6 months ago

    Dublin, Ireland Microsoft Full time

    Overview In SMC and Digital Sales, we have set out with the purpose to empower our customers in this AI era through the unique value of the Microsoft cloud by building a globally-led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) and Digital Sales...

  • Digital Solution Area Specialist

    5 months ago

    Dublin, Ireland Microsoft Full time

    Overview Microsoft's SMC and Digital sales organization, empowers our customers through the unique value of the Microsoft Cloud by building a globally-led, digital-first scale organization aligned with partners. As part of our local subsidiaries or Digital Sales centers around the world, you will engage a dedicated set of enterprise customers to...

  • Digital Solution Sales Specialist

    6 months ago

    Dublin, Ireland Microsoft Full time

    Overview In SMC and Digital Sales, we have set out with the purpose of empowering our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) and Digital Sales organization...

  • Digital Solution Specialist

    6 months ago

    Dublin, Ireland Microsoft Full time

    Overview In SMC and Digital Sales, we have set out with the purpose of empowering our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) and Digital Sales organization...

  • Senior Business Analyst

    3 months ago

    Dublin, Ireland NTT DATA Services Full time

    NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.  ResponsibilitiesKey SkillsEngage with business users, understand problem statement, and agree scope of engagementInterview product owners to understand as-is...

  • Senior Business Analyst

    4 weeks ago

    Dublin, Ireland NTT DATA Full time

    Job Description NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.ResponsibilitiesKey SkillsEngage with business users, understand problem statement, and agree scope of engagementInterview product owners to...

  • Digital Solution Specialist

    6 months ago

    Dublin, Ireland Microsoft Full time

    Overview Are you customer-obsessed and passionate about digital-first solutions? Do you want to be part of a globally led, digital-first scale organization that empowers customers through the unique value of the Microsoft cloud? If so, the Small, Medium, Corporate (SMC) and Digital Sales organization is the place for you. As a Digital Solution...

  • Digital Business Speculative Application

    8 months ago

    Dublin, Ireland Presidio Full time

    Company Overview: Presidio is a leading global provider of digital transformation solutions, empowering organizations to harness the power of technology to drive innovation and growth. Our Digital Business Practice is at the forefront of revolutionizing how businesses operate in the digital age, offering cutting-edge solutions and expertise to help...

  • Data Business Analyst

    4 weeks ago

    Dublin, Ireland Permanent TSB Full time

    PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. We are seeking a highly skilled and experienced Data Engineering Business Analyst to join our...

  • Senior Business Analyst

    5 months ago

    Dublin, Ireland NTT DATA Full time

    Job Description NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.ResponsibilitiesKey SkillsEngage with business users, understand problem statement, and agree scope of engagementInterview product owners...

  • Business Analyst

    4 weeks ago

    Dublin, Ireland UnitedHealth Group Full time

    Business Analyst – Dublin or Letterkenny, HybridOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will...

  • Senior Business Analyst

    3 months ago

    Dublin, Ireland NTT DATA Services Full time

    NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.  ResponsibilitiesKey SkillsEngage with business users, understand problem statement, and agree scope of engagementInterview product owners to understand as-is...

  • Senior Business Analyst

    3 months ago

    Dublin, Ireland NTT DATA Services Full time

    NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Role overviewAs a Business Analyst and Consultant, within the Banking Consulting Group, the person will be responsible to engage with clients across the stages...

  • Senior Business Analyst

    4 weeks ago

    Dublin, Ireland NTT DATA Full time

    Job Description NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.ResponsibilitiesKey SkillsEngage with business users, understand problem statement, and agree scope of engagementInterview product owners to...

  • Senior Business Analyst

    4 weeks ago

    Dublin, Ireland NTT DATA Full time

    Job Description NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.Role overviewAs a Business Analyst and Consultant, within the Banking Consulting Group, the person will be responsible to engage with clients...

  • Business Analyst

    6 months ago

    Dublin, Ireland Ergo Full time

    Contract Business Analyst required for a Dublin based Banking organisation. Initial 6 Month contract with extension for anonther 6. A minimum of 4 years working on a number of projects in a Business Analyst role that have been delivered using the Agile Methodology. Experience of business analysis techniques particularly in the following areas: Backlog...

  • Digital Solution Specialist, SMC Support Solutions, French speaking

    5 months ago

    Dublin, Ireland Microsoft Full time

    Overview Do you want to be a key player at one of the largest cloud companies in the world at the most exciting transformative time in the industry? Microsoft envisions a world where passionate innovators come to collaborate, envisioning what can be and taking their careers places they simply couldn’t anywhere else. This is a world of more...