Account Manager

5 months ago


Dublin, Ireland Sherlock Recruitment Full time

Job Description

job description overview

Job Title: Department: Hours of Work: Position Type:

key responsibilities

The ideal candidate should have sales experience, be target-driven and results orientated with experience in customer service. The tasks of the successful candidate will include, but would not be limited to:

Engaging with and understanding prospective clients, identifying the scope of requirements with a client centric approach through to confirming business Generating sales throughout client accounts, managing the full sale cycle, nurturing ongoing account management, developing and maintaining long-term relationships with accounts Business Acumen/Commercial awareness - understanding what makes the organisation successful and using that knowledge to grow the business Maintaining consistently high levels of output, reporting on client engagement through the company CRM system – meeting and exceeding KPI’s daily Attention to detail – Ensuring the service is compliant with regards to health and safety, local employment legislation and staff qualifications Following company processes diligently, regularly auditing the position of the organisation within the industry and ensuring that any unusual factors pertaining to service and/or site staff are disclosed to clients in writing Ensuring client needs and requirements are met in a timely manner Communicate client needs through the CRM system outlining the criteria to exceed client expectations Accurately forecast and track client account metrics, including prospective business pipelines and current business Managing profit margins and pricing in line with company guidelines Adopt responsibility and are passionate about joining forces with various team members Manage entire process within the client relationship, working to carry out client goals while meeting company goals Research and identify opportunities to grow business with new and existing clients Collaborate with other team members to reach prospective clients and generate revenue Service multiple clients concurrently, taking into consideration tight deadlines

skills required

Ideally 2 years B2B sales experience Understanding of local employment legislation Excellent verbal and written communication Proven track record in achieving and exceeding sales targets Confident and honest team player A team player who is customer focused with accute attention to detail A can-do attitude who can solve problems and will always look for solutions Proficient with Microsoft Office and CRM systems Self-motivated, proactive and flexible An individual who is willing to take ownership and responsibility Positive problem solving skills Target driven with a real desire to succeed

CONTACT:

Account Manager

Business Development Location: Dublin 08:00 – 16:45 Working Days: Monday to Friday Permanent Full-Time Reporting To: Operations Manager

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